Assistant Manager in Training

Posted 3 Days Ago
Be an Early Applicant
2 Locations
In-Office
17-19 Hourly
Entry level
Gaming • News + Entertainment
The Role
Supports the General Manager by executing initiatives, reinforcing company values, coaching team members, and maintaining hospitality standards. The role requires flexible availability for nights, weekends, and holidays, along with customer service, cash-handling, communication, basic computer, and leadership skills. Physical duties include cleaning, painting, standing, crawling, lifting 30–40 pounds, and performing minor game repairs.
Summary Generated by Built In
We are located in The Island at Pigeon Forge & the Gatlinburg strip! Please copy & paste the link below to view the job description for Assistant Manager in Training: 
https://drive.google.com/file/d/1pCLn-DxUcO_wX19MLX8QepuR5dh_j15l/view?usp=sharing

THE ROLE:

Our team members are world-class hospitality experts who are genuinely delighted to anticipate each individual guest’s needs, enthusiastically serve them, and do whatever it takes to make their day! 

Assistant Managers in training serve and support their GM by executing their initiatives, championing TEG’s values, and coaching my team to uphold TEG standards through continuous, gracious pressure. They are a humble, teachable trainee who is eager to learn from and apply feedb ack from their GM and Region Leader.

REQUIREMENTS

● Required to work at least 2 weekend shifts and 2 night shifts per week unless requested off in writing through email and TEG’s timekeeping software at least two weeks in advance.

● Flexible availability. This role often works nights, weekends, and/or holidays.

● Must be able to handle physical activity as it relates to the job, such as deep cleaning, painting, standing, crawling, bending, lifting 30-40 lbs, and minor game repairs.

● Align with TEG’s Uniform Standards.

KNOWLEDGE, SKILLS & ABILITIES

● Genuine love for serving others

● Flexibility in a rapidly changing work environment

● Consistently fantastic attitude

● Managing cash systems

● Strong interpersonal and communication skills

● Ability to positively influence others

● Basic computer skills

● Maintains composure in high-stress, fast-paced environments

BENEFITS FOR FULL TIME TEAM MEMBERS

  • 401(k)
  • 401(k) matching
  • Health Insurance 
  • Employee discount
  • Vision insurance
  • Dental insurance
  • Flexible spending account
  • Life insurance
  • Flexible schedule

Skills Required

  • Work at least two weekend shifts and two night shifts per week unless time off is requested at least two weeks in advance
  • Flexible availability for nights, weekends, and holidays
  • Ability to perform physical duties including deep cleaning, painting, standing, crawling, bending, lifting 30–40 pounds, and minor game repairs
  • Compliance with company uniform standards
  • Genuine commitment to serving others
  • Flexibility in a rapidly changing work environment
  • Consistently positive attitude
  • Cash management system experience or ability
  • Strong interpersonal and communication skills
  • Ability to positively influence others
  • Basic computer skills
  • Ability to remain composed in high-stress, fast-paced environments
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The Company
HQ: Nashville, TN
649 Employees
Year Founded: 2014

What We Do

The Escape Game is an experiential entertainment company with a host of escape room games and 30+ locations across the United States including New York City, Los Angeles, Honolulu, Orlando, and Nashville. We've served over 5 million guests and are continuing to develop unique games and open new store locations. We specialize in creating top-level escape rooms and immersive team building experiences. Our games are crafted at our “Adventure Factory” in Nashville, TN by a team of game designers, architects, engineers, carpenters, scenic artists, tech experts, and storytellers. It’s where we let our imaginations run wild and dream up our next adventure. It’s where we tinker and obsess over every detail because we want to get it just right for our guests.

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