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The Assistant Manager, Trade Services Centre's primarily responsible for trade finance processing and payments to ensure there are in order, accurate and complies with regulatory requirements, and policies/procedures/products parameters. The successful candidate will report to Head of Trade Service Centre.
Job Responsibilities
Operations
Process and check trade finance applications and documents to ensure there are in order, accurate and complies with regulatory requirements, policies/procedures/products parameters as per SOP and approve/authorize it prior to data entry into systems.
Verify, approve/authorize and override transactions in systems (TE2000 System, Intranet System, IV2, TSW) and documents (letters, documents, forms, draft, guarantees, endorsement of BL/AWB) as per assigned limits, including data entry and typing of documents as required from time to time.
Perform daily/monthly/periodic reconciliation/balancing to ensure all transactions, documents, GLs, physical bills are reconciled and accurate.
Tracking and monitory for payments of outstanding bills, past due bills (PDBs) and obtain approvals from respective DPs or rectify for any deviations/discrepancies.
Perform trade checks/audits for financing based on summary listing of invoices at customer’s premises/offsite.
Tracking and monitory for payments of outstanding bills and past due bills (PDBs) and perform RCSA testing as per the SOP/Policy.
Communicate with customer’s request/inquiries as part of the operational requirements, including rectification of applications/documents, follow-up of the documents, settlement of bills due.
Work closely stakeholders such as Trade Sales, Global Markets, ARMs for pricing, FX rates, approvals.
Managerial
Provide coaching/training to staff or colleagues and support a conducive working environment.
Back-up/relief for Manager/Team Leader to manage the team members and ensure transactions are completed within the SLA.
Compliance
Timely escalation and submission of reports such as PDBs, Internal STR.
Ensure all transactions/documents are in compliance with the relevant International rules, internal and external guidelines and such as UCP600, ISBP, ISP98, URC522, URR725, URDG, Foreign Exchange Policy Notices, Credit Policies, Management Policy of AML.
Ensure transactions accuracy and services delivery is within Service Level Agreement (SLA).
Organizational
Provide support to the Team Lead/Centre Head in meeting customer service expectations and ensuring operational control and compliance in accordance with the Bank’s requirement.
Others
Support and assist TSC housekeeping activities.
Perform First Aiders functions as part of OSH expectation.
Job Requirements
Malaysian Citizen.
Degree/Diploma Holder from recognized Universities/Colleges.
3 years & above related working experience in Financial Institution or related field.
Excellent service mindset and good command in communication skills (English)
Basic banking knowledge, high level of integrity and accountability.
About Hong Leong Bank
We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.
We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.
Realise your full potential at Hong Leong Bank by applying now.
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What We Do
Hong Leong Bank Berhad is one of the leading financial services organisations in Malaysia. With a heritage of more than 100 years, it provides comprehensive financial services covering consumer banking, business banking and trade finance, treasury, branch and transaction banking, wealth management, private banking and Islamic financial services. Its merger with EON Bank Group in 2011 has further embedded its position as a core banking franchise with an expanded distribution network of more than 300 branches across the country. With a proven track record in value creation and a highly recognised brand, Hong Leong Bank has also been extending its footprint in the region, with branches in Singapore and Hong Kong and wholly owned subsidiaries in Vietnam and Cambodia. In China, the Bank has a 20% shareholding in Bank of Chengdu Co., Ltd., Sichuan and a consumer finance joint venture. Hong Leong Bank is a subsidiary of Hong Leong Financial Group Berhad, the financial services arm of the Hong Leong Group. Apart from banking, Hong Leong Financial Group is involved in the provision of insurance and takaful, as well as investment banking, unit trust, fund management and stock broking services
