Assistant Manager, Telesales

Company Description

“To be the most loved everyday food and groceries destination!” - that’s our mission at foodpanda (small ‘f’).
foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well as in new verticals like grocery deliveries, with a strong tech infrastructure at our core. From our restaurants-partners, cloud kitchens and cloud grocery stores — foodpanda is just one tap away, getting everything you need into your hands quickly and conveniently!
If you love working with technology to create solutions and are not afraid to roll up your sleeves to get things done, you will find your tribe here at foodpanda. foodpanda comprises of people from more than 60 nationalities, and we believe in winning through diversity.
foodpanda is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide

Job Description

The pandas have embarked on an inspiring journey to serve “Meal for Every Table.” This adventure began in the bustling hub of our Delivery Heroes, Vendor Partners, Suppliers, Pandamarts, and Passionate Homechefs, all united by the dream of delivering joy through delicious food & more. Together, our pandas face challenges, bring innovations, and with unwavering determination and heart, they strive to deliver Meal for Every Table. 

Join us on our journey as we aim to connect with 25% of Pakistan's population, delivering more than just meals, uplifting lives, and driving positive transformation throughout the nation. Come onboard as “Assistant Manager, TeleSales” and play your part in the Commercial Domain. 

On this journey, you will report to Manager, TeleSales.

Key Responsibilities:

• Inbound Leads: Handle incoming inquiries from potential restaurant owners and home chefs interested in joining our platform.

• Offline Search: Research and identify potential restaurant partners and home chefs through offline channels such as local directories, industry events, and referrals.

• Build Relationships: Establish and maintain strong relationships with potential partners, providing them with information about our services, benefits, and pricing.

• Qualify Leads: Assess the suitability of potential partners based on our criteria, ensuring they meet our quality standards.

• Sales Presentations: Conduct persuasive sales presentations over the phone, demonstrating the value of joining our platform.

• Negotiation: Negotiate terms and agreements with potential partners, addressing their concerns and objections effectively.

• Onboarding: Assist in onboarding, ensuring partners have all the necessary information and resources to get started.

• Meet Targets: Meet or exceed monthly and quarterly acquisition targets and KPIs.

Qualifications

Your role in this journey requires the following:

• B.Com, BBA from or equivalent from a Raputated University

• Proven experience in telesales or a similar sales role.

• Excellent communication and negotiation skills.

• Strong interpersonal skills and the ability to build rapport.

• Self-motivated and goal-oriented.

• Familiarity with the restaurant industry and home chef community is a plus.

• Proficiency in using CRM software and Microsoft Office Suite.

Additional Information

What does your playfield look like?

• We work in a flexible but fast paced environment.
  
• We start and end with customers to deliver exceptional service.
  
• We love to innovate, prioritize, decide, and deliver. 
  
• We love what we do, and we don’t rest until our targets are achieved. So if you’re also someone who is driven until the dream is achieved, come join us.