Assistant Manager, Strategic Operations (GrabMart)

Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. Guided by The Grab Way and our four core values of Heart, Hunger, Honour, and Humility, we make a lasting difference for Southeast Asia by creating economic empowerment for everyone.

Job Description

Get to Know the Team

The Deliveries team is a dynamic group responsible for expanding and growing Grab's Delivery services, including GrabFood, GrabMart, and GrabExpress. We consist of young, dedicated individuals who approach our work with an experimental innovation orientated approach.

As a member of the team, you will shape the future of Deliveries. You'll have opportunities to get hands-on with tasks while overseeing multi functional projects and working with top management.

Get to Know the Role

You will develop the selection strategy for GrabMart from upstream to downstream, capturing untapped demand, and fulfilling users' shopping missions. You will report to the Head, GrabMart & GrabExpress with a hybrid work arrangement.

The Critical Tasks You Will Perform

• You will develop and implement strategic plans to grow GrabMart's selection and achieve business goals.
• You will analyze data to build and monitor performance dashboards, ensuring operational metrics are tracked and addressed quickly.
• You will engage with merchants through meetings and negotiations to bring new merchants onto the GrabMart platform.
• You will manage and prioritize tasks for both the merchant acquisition and incubation teams to foster business growth.
• You will collaborate with regional teams to identify and pursue product and strategy improvements.

Qualifications

What Skills You Will Need

• Strategic Planning: Experience developing strategic plans. You'll create plans to grow GrabMart's selection and align them with team goals.
• Data Analysis: Proficiency in data analysis and building performance dashboards. You'll need to track, monitor, and address operational metrics.
• Merchant Engagement experience to bring onboard merchants onto the GrabMart platform.
• Project managing experience and prioritize tasks for diverse teams. You'll ensure the merchant acquisition and incubation teams are linked to foster business growth.
• Experience partnering regional teams to improve product and strategy improvements.
• Nice to have: SQL skills

Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.

What we stand for at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.