As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.
About the Role
This dual-focused leadership position within Global Sales Operations combines hands-on technical execution (50%) with strategic team and stakeholder management (50%). Reporting to the Senior Sales Operations Manager, you'll drive data quality excellence while leading a team of analysts across our global theaters.
You'll be responsible for transforming our sales data ecosystem through innovative solutions, automation, and AI implementation, while ensuring operational excellence during our Annual Operating Plan (AOP) execution.
Shift: 5pm-2am IST
Key Responsibilities
Technical Execution (50%)
Architect and implement improvements to Salesforce data models, account hierarchies, and master data management systems
Develop and deploy automation scripts to eliminate manual processes and increase data accuracy
Design and implement data quality frameworks, metrics, and monitoring systems
Perform complex data analysis to identify quality issues and improvement opportunities
Configure and optimize Salesforce objects, workflows, and validation rules
Integrate and leverage AI tools to enhance data quality processes and predictive capabilities
Leadership & Strategy (50%)
Lead and develop a team of Sales Operations Analysts, providing technical mentorship and career growth opportunities
Partner with Sales, Sales Operations Business Partners, and Territory Operations to align data quality initiatives with business needs
Proactively identify process inefficiencies and design scalable solutions that anticipate future requirements
Develop comprehensive KPI frameworks that provide actionable insights on operational performance
Build influential relationships with cross-functional stakeholders to drive adoption of data quality standards
Present strategic recommendations to leadership for process and system improvements
Qualifications
Technical Expertise
Advanced Salesforce.com knowledge, including custom object development, API integration, and complex workflow automation
Demonstrated experience with Master Data Management (MDM) principles, implementation, and governance
Proficiency in designing and managing complex account hierarchies and data relationships
Ability to write and deploy automation scripts (SQL, Python, or similar)
Experience implementing and leveraging AI/ML tools for data quality enhancement
Hands-on experience with data loading tools, ETL processes, and data validation techniques
SFDC Admin (ADM201) Certification preferred
Leadership & Business Acumen
Bachelor's/Post Graduate Degree required (Business/Operations/Project/Marketing)
8+ years of relevant industry experience in sales operations, data management, or related fields
3-5 years leading technical teams (4+ direct reports) with demonstrable results
Strong project management capabilities with experience leading cross-functional initiatives
Proven ability to translate technical concepts for non-technical stakeholders
Critical Success Attributes
Strategic thinking: Ability to connect operational details to long-term business objectives
Proactive problem-solving: Identifying and addressing issues before they impact the business
Innovation mindset: Constantly exploring new technologies and approaches
Execution excellence: Delivering high-quality results while managing multiple priorities
Influential communication: Effectively advocating for resources and process changes
Adaptability: Thriving in a fast-paced, rapidly evolving environment
Personal Attributes - These core skills represent the essential capabilities needed to succeed in this hybrid technical/leadership role, enabling the candidate to both execute hands-on work and provide strategic direction to the team and organization.
Proactive Problem-Solving
Anticipating issues before they impact operations
Creative solution development
Root cause analysis
Continuous improvement mindset
Adaptability
Comfort with ambiguity and changing priorities
Quick learning and application of new concepts
Flexibility in approach and execution
Resilience under pressure
Innovation Orientation
Questioning status quo and conventional approaches
Openness to new technologies and methodologies
Ability to envision and articulate future state
Balancing innovation with practical implementation
Communication Excellence
Clear articulation of technical concepts to non-technical audiences
Persuasive presentation of ideas and recommendations
Active listening and requirements interpretation
Written documentation and process mapping
#LI-VJ1
Benefits of Working at CrowdStrike:
Market leader in compensation and equity awards
Comprehensive physical and mental wellness programs
Competitive vacation and holidays for recharge
Paid parental and adoption leaves
Professional development opportunities for all employees regardless of level or role
Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
Vibrant office culture with world class amenities
Great Place to Work Certified™ across the globe
CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.
CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.
If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at [email protected] for further assistance.
What the Team is Saying
CrowdStrike Compensation & Benefits Highlights
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Equity Value & Accessibility — Equity is emphasized through RSUs and an ESPP with a lookback discount. Feedback suggests these stock programs are considered meaningful parts of total compensation.
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Healthcare Strength — Health coverage encompasses medical, dental, vision, mental‑health resources, and FSAs/HSAs. Feedback suggests these offerings are positioned as comprehensive across official materials and benefit listings.
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Leave & Time Off Breadth — Time off includes generous or “unlimited” PTO, paid holidays, volunteer time, and “Birthday PTO.” Feedback suggests these policies are presented as standard parts of the package.
CrowdStrike Insights
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What We Do
CrowdStrike has redefined security with the world’s most advanced cloud-native platform that protects and enables the people, processes and technologies that drive modern enterprise. Tested and proven, the world's largest organizations trust CrowdStrike to stop breaches with unparalleled protection against the most sophisticated cyberattacks. The CrowdStrike culture has been built upon our Core Values since the day we began. We are Fanatical About the Customer, Relentlessly Focused on Innovation and believe that our Limitless Passion drives Unlimited Potential for every CrowdStriker. As a purpose-built remote-first company, we believe cultivating a connected culture for every employee, no matter where they are in the world, is a key ingredient in building a high-performing, diverse team. We don’t have a mission statement. We’re on a mission—to stop breaches. Ready to join a mission that matters?
Why Work With Us
We have a culture that celebrates achievement, encourages flexibility and innovation and thrives on teamwork. We all work towards a single mission: to stop breaches. This common goal drives a sense of community and connection among our people across the globe.
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CrowdStrike Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
