Job Description
Sales & Growth Enablement
Function
Sales & Growth Enablement
Level
Assistant Manager
Location
Noida (Hybrid)
About the Roles
The Sales & Growth Enablement role sits at the heart of EXL's Growth engine. This individual will serve as a critical connector between Industry Market Unit (IMU) leadership, client-facing sales teams, and the central Growth Office — ensuring that pipeline data is accurate, decisions are insight-led, and strategic initiatives land with velocity.
This is a high-visibility, high-impact role for someone who thrives in a fast-paced environment, is comfortable operating across organizational levels, and brings sharp analytical instincts paired with strong execution discipline.
Key Responsibilities
Pipeline Management & Reporting
Own end-to-end pipeline tracking across Insurance BU — new logos, named accounts, large deals, and strategic accounts — ensuring data accuracy and timeliness in Salesforce (SFDC).
Create, maintain, and continuously enhance SFDC dashboards; proactively flag pipeline risks, stalls, and opportunities to relevant stakeholders.
Publish regular pipeline insights and deal prioritization views for BU leads, Client Executives, and Growth Office leadership.
Track and report against pipeline-related OKR targets, providing variance analysis and trend commentary.
Leadership Reviews & Governance
Drive preparation and facilitation of monthly and quarterly pipeline reviews, business reviews, and growth calls with senior leadership — owning agendas, pre-reads, action trackers, and follow-through.
Support bi-monthly leadership reviews; coordinate cross-functionally to ensure completeness and accuracy of inputs.
Enable effective weekly/ bi-monthly sales and growth calls — track open actions to closure and escalate blockers proactively.
Executive Engagement & Strategic Initiatives
Track and report on Executive Engagement activities; provide leadership with a consolidated view of client relationship health and engagement cadence.
Create operating processes and rhythms to monitor progress of strategic initiatives; identify and resolve bottlenecks with urgency.
Sales Enablement & Best Practices
Educate and guide the sales team on pipeline hygiene standards and SFDC best practices; drive adoption and compliance.
Support business case creation, editing, and ongoing upkeep for key deals and strategic pursuits.
Provide market research support and help synthesize competitive intelligence to sharpen deal strategies.
Solutions Pipeline & Customer Intelligence
Support annual Customer Satisfaction Survey — structure data, identify themes, and prepare executive-ready summaries.
Assist in the creation and refinement of presentations for internal leadership audiences.
What We're Looking For
Experience & Qualifications
5–6 years of experience in sales operations, growth operations, strategy, or business operations — preferably within professional services, operations, or technology.
Prior exposure to the Insurance or Financial Services domain is a strong advantage.
Hands-on experience with Salesforce (SFDC) — dashboard creation, pipeline management, and reporting preferred.
Graduate / Post-Graduate in Business, Finance, Economics, or a related field.
Skills & Competencies
Analytical mindset — able to synthesize large datasets into clear, decision-ready insights for senior leadership.
Advanced Excel and PowerPoint skills; independently builds polished, executive-ready models and decks.
Strong communication and storytelling skills — articulates complex pipeline and business data clearly and confidently across levels.
Demonstrated ability to connect dots across multiple workstreams, stakeholders, and discussions.
Strong relationship management — comfortable influencing without authority across BU teams, sales leaders, and the Growth Office.
High ownership, proactivity, and follow-through; thrives in ambiguous, fast-moving environments.
Basic understanding of P&L, deal economics, and business case fundamentals.
Why This Role
Direct visibility into EXL's top-line growth strategy and client pipeline at the Insurance IMU level.
Work closely with C-suite and senior leadership.
Opportunity to shape operational processes from the ground up and drive measurable business impact.
Fast-track learning across sales, strategy, finance, and client relationship management.
Extract, clean, and analyze sales pipeline data for reporting and help leaders to take decision.
Use Salesforce to create dashboards and visualizations.
Coordinate with sales leadership on project timelines and deliverables.
Present findings to large groups and provide strategic recommendations.
Support sales change management initiatives and act as a backup for the immediate leader.
Skills Required
- Master's degree in Business, Economics, Statistics, or a related field
- 5-6 years of experience in Sales Analytics, Business Intelligence, Sales Operations, Growth Operations, Strategy, or Business Operations
- Experience in professional services, operations, or technology organizations
- Prior exposure to the Insurance or Financial Services domain
- Hands-on Salesforce experience, including dashboard creation, pipeline management, and reporting
- Advanced Microsoft Excel and PowerPoint skills
- Ability to analyze large datasets and synthesize decision-ready insights
- Strong communication, storytelling, and presentation skills
- Stakeholder relationship management and ability to influence without authority
- Understanding of P&L, deal economics, and business case fundamentals
What We Do
Choosing a digital partner is about more than capabilities — it’s about collaboration and character. Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments. At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations. Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale. Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact. We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition. At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward. For more information, visit www.exlservice.com.
