Assistant Manager Quality

Unilever is currently hiring for AM Quality - Foods!

Function: Supply Chain 

Location: Lahore Foods Factory 

Work Level: WL1

Reports to: Quality Manager 

ABOUT UNILEVER: 

With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world.  

At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future. 

JOB PURPOSE: 

The Site (Factory / Sourcing Unit) Quality role implements Unilever specifications, standards and Quality Management System (QMS) for quality assurance and controls in alignment with applicable regulatory requirements. This key Quality role ensures systems are in place to comply with local regulatory requirements and drives site Quality improvement activities to ensure product consumer safety & overall quality and address consumer / customer issues.  

WHAT WILL YOUR MAIN RESPONSIBILITIES BE: 

• The scope of the role is dependent on-site scale factors including # consumer units, # packing lines, site headcount - # FTE, direct responsibility staff # FTE, and site complexity factors such as # technologies, # SKU, % production direct-shipped to customer. 

• Decision making directly impacts consumer safety and quality of UL products in the marketplace with implications on UL reputation and brand equity. Is a key role in mitigation and management of UL Corporate Operational Risk (Design and production of products that meet our environmental, consumer safety and quality standards). 

• Leadership, People, Culture & Linkage  

• Deploys UL Quality strategy and goals through site specific projects and targets  

• Provides Quality leadership to influence Site Q culture through activities to create passion for products and brands, visibility for quality, and coaching of site leadership 

• Builds quality and consumer safety skills and knowledge through coaching and training of factory team o Ensures Quality team has level of required skills and knowledge as appropriate to support site quality programs  

• Builds Site Quality talent through recruiting, coaching and training  

• Participates as lead for Site Quality in Quality meetings and forums as needed o Participates as lead for Site Quality in virtual site network meetings and forums  

• Quality Systems Management o Ensures UL QMS is implemented locally to assure consumer safety and overall quality of the final product being manufactured. 

• Verifies compliance of site operations to UL QMS and other applicable quality related requirements through program of internal audits. 

• Ensures complete, accurate and on-time submission of annual Quality Verification program self-assessment 

• Ensures that Unilever and applicable external standards and requirements are accurately represented in local procedures and work instructions. 

• Reviews and analyzes site quality KPIs, loss trees, and data to understand quality performance and identify areas for improvement. 

• Ensures that site details for Inter-Company Quality Agreements are provided to MCO receiving the product, as appropriate to product being sourced. 

• Ensures site maintains satisfactory standings and approvals for Unilever and applicable customer required audits / certifications. 

• Ensures site compliance with all local regulatory requirements related to consumer safety and product quality, and that ethnic and religious requirements are in place and maintained, e.g. Kosher, Halal, etc. 

• Verifies traceability of materials, packaging and product aligned with UL and regulatory requirements and applicable consumer safety risks. 

• Ensures site utilizes SAP QM and specifications in alignment with applicable requirements. 

• Leads for site in product incident management situations linking with MCO Quality o Implements and verifies procedures to control non-conforming materials and products (e.g. identification, segregation, disposition, reprocessing)  

• HACCP, Hygiene, Cleaning o Develops, implements, and updates site HACCP plan and pre-requisite programs and ensures mitigation of consumer safety risks through HACCP validation and on-going verification. 

• Implements pre-requisite programs required to support site HACCP plan including validation and on-going verification requirements (e.g., pest controls, allergen management, hygienic controls, etc. 

• Ensures implementation and on-going compliance to requirements of category / technology GMP that are applicable to the site  

• Testing & Measurement: 

• Ensures quality of materials and packaging by implementing in-take control program (e.g. processes to receive, inspect, sample and approve for use, produce & maintain required documentation, re-control aged materials as needed, etc.) 

• Ensures quality throughout the entire production cycle by implementing testing program aligned with UL requirements and specifications. 

• Ensures all on-site Quality laboratories operate in accordance with good laboratory practices and all applicable UL requirements / testing methods and government / authority regulations. 

• Ensures implementation and on-going verification of site-wide program for calibration and maintenance of inspection, measuring and testing equipment. 

• Implements program for product fill control monitoring and on-going verification to ensure regulatory compliance and reliability of label weight declarations. 

• Implements / maintains system to securely record and preserve required test results, audit findings and other data and information in alignment with applicable Unilever and external requirement. 

• Complained to Company’s corporate values. 

WHAT YOU WILL NEED TO SUCCEED  

Skills: 

• Ability to develop strong internal and external networks 

• Expertise in leading large teams 

Experience and Qualification: 

• 2-3 years’ experience in Quality or Manufacturing. 

• University degree in technical discipline or general sciences. Preferred: Biology, Chemistry, Engineering, Food Science or Microbiology degree 

• Excellent communication skills and team working ability at all levels. 

• Problem solver with the ability to work in cross functional teams. 

• Transfer & Promotion, Health and safety policy applies.  

Leadership: 

• You are energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way. 

• As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better. 

• Critical SOL (Standards of Leadership) Behaviors 

• PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner’s mindset, using data and insight to make decisions. 

• PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience. 

• CONSUMER LOVE: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers. 

• PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever. 

• AGILITY: Explores the world around them, continually learning and developing their skills. 

Unilever embraces diversity and encourages applicates from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.   

We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment journey. Should you require additional information or reasonable adjustments to allow you to present your best self during this process, please contact your Talent Partner.