Assistant Manager - PT Business Operations Commercial

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Chennai, Tamil Nadu, IND
In-Office
Artificial Intelligence • Internet of Things • Software • Automation
The Role
Company Description

In India, Bosch is a leading supplier of technology and services in the areas of Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology. Additionally, Bosch has in India the largest development center outside Germany, for end to end engineering and technology solutions. The Bosch Group operates in India through twelve companies.  Bosch set-up its manufacturing operation in 1951, which has grown over the years to include 18 manufacturing sites, and seven development and application centers. Bosch Group in India employs over 31,000 associates and generated consolidated revenue of about ₨.21,450 crores* (2.66 billion euros) in 2018 of which ₨. 15,824 crores*(1.96 billion euros) from third party. The Group in India has close to 18,000 research and development associates.

In India, Bosch Limited is the flagship company of the Bosch Group. It earned revenue of over ₨. 12,460 crores (1.54 billion euros) in 2018. Additional information can be accessed at www.bosch.in.

Job Description

Customer Order Management :

•Regional Accounts : 228 customers - Tamil Nadu

•Order entry (SAP P13 system, contract pricing, Promo validation, FOC orders)

•Back-order management (Price change request, order validation, order rejections)

•Bottleneck management (Exception management - Customer order allocation)

•Approval Framework (Plant change, credit limits, incompletion log)

•Material availability

Customer Returns & Claim Management :

•C4C - service tickets process & closure (Complaints & all queries)

•Creation of work-on, CQS processing

Customer logistics (Fine distribution):

•LDC Inbound & Outbound collaboration with stakeholders (Chennai)

•Transport debit notes & insurance claims recovery

•Weekly visit to LDC

Commercial Operations:

•AR management - collections, OD, defaulters, risk mitigation & dunning

•Channel finance - Onboarding new accounts, co-ordination with customer, bank & sales team

•Customer credit management (queries & enhancement request)- South region

•CD statements, CN postings (region specific)

•Local vendor bills validation & payment co-ordination with OSP (FSR)

•Demo Inventory management -Co-ordination with RSM (Respective Sales office)

Qualifications

MBA(finance)/ M.Com

Additional Information

Expert Knowledge : Order To Cash, Logistics & Customer service

Technical Skills :  SAP (SD & FI), Celonis, Channel Finance

Business models: Regional Accounts, Online, Key User & Cross functions

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The Company
HQ: Gerlingen-Schillerhöhe
166,834 Employees
Year Founded: 1886

What We Do

The Bosch Group is a leading global supplier of technology and services. It employs roughly 402,600 associates worldwide (as of December 31, 2021). The company generated sales of 78.7 billion euros in 2021. Its operations are divided into four business sectors: Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology. As a leading IoT provider, Bosch offers innovative solutions for smart homes, Industry 4.0, and connected mobility. Bosch is pursuing a vision of mobility that is sustainable, safe, and exciting. It uses its expertise in sensor technology, software, and services, as well as its own IoT cloud, to offer its customers connected, cross-domain solutions from a single source. The Bosch Group’s strategic objective is to facilitate connected living with products and solutions that either contain artificial intelligence (AI) or have been developed or manufactured with its help. Bosch improves quality of life worldwide with products and services that are innovative and spark enthusiasm. In short, Bosch creates technology that is “Invented for life.” The Bosch Group comprises Robert Bosch GmbH and its roughly 440 subsidiary and regional companies in some 60 countries. Including sales and service partners, Bosch’s global manufacturing, engineering, and sales network covers nearly every country in the world. With its more than 400 locations worldwide, the Bosch Group has been carbon neutral since the first quarter of 2020. The basis for the company’s future growth is its innovative strength. At 128 locations across the globe, Bosch employs some 76,100 associates in research and development, of which more than 38,000 are software engineers. Instagram: https://www.instagram.com/boschglobal/ Facebook: https://www.facebook.com/BoschGlobal Twitter: https://www.twitter.com/BoschGlobal Glassdoor: https://bit.ly/3raTZnH Imprint: www.bosch.com/corporate-information Privacy statement: www.bosch.com/data-protection-notice

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