Assistant Manager - Optical

Posted 6 Hours Ago
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Lake Worth, FL, USA
In-Office
Entry level
Retail
The Role
Assists the General Manager with daily optical store operations, sales and profit goals, staffing, recruiting, associate supervision, customer service, merchandising, reporting, and coordination with eye-care providers. Coaches and motivates employees, monitors same-day service standards, supports promotions, and helps ensure an exceptional customer shopping and eye-care experience.
Summary Generated by Built In
Company Description

Join Eyeglass World and help lead a team dedicated to delivering quality eye care and clear vision with style. With 100+ stores nationwide, we are known for trendy eyewear, unbeatable value, and same-day service. For more details about Eyeglass Word, visit EyeglassWorld.com. Working at Eyeglass World also means you are a part of a larger family of brands, National Vision. At National Vision, we believe everyone deserves to see their best to live their best. That’s why we make quality eye care and eyewear more affordable and accessible for all. 

As an Assistant Manager, you will oversee daily operations, support and motivate your team, and ensure customers receive quality eye care along with an exceptional shopping experience, leaving with both clear vision and great style.

How would you like Sundays off? Yes, every Sunday we’re closed!

Job Description

What would you do? – The Specifics

  • Drive and achieve profit, sales and performance goals according to National Vision standards.
  • Monitor sales results against budgeted.
  • Ensure all store associates achieve and maintain the highest level of customer service.
  • Maintain awareness of same day service using “Ready When Promised” production board.
  • Communicate with the General Manger, District Manager, and Corporate Office and provide store reporting as required.
  • Develop and maintain a good working relationship with doctor(s) associated with the store and serves as liaison between doctor and store personnel.
  • Ensure store promotions, advertising, and visual merchandising are in place and all associates and doctors are aware of current promotions.
  • Supervise and motivate Optician/Sales Associates and ensures the timely completion of day-to-day functions.
  • Assist the General Manager with balancing staffing to store volume. Assist in recruiting, selecting and retaining a high caliber staff.
  • Motivate associates to exceed performance standards. 
  • In some locations, state laws require certain responsibilities to be performed by individuals with specific licenses or credentials. Job duties and work practices may vary to meet these requirements.

Qualifications

 Are you the right fit? – The Suitable Talent

  • Optical sales experience. Supervising experience is preferred.
  • Proficient computer skills.
  • Proven ability to lead, coach and build associate relationships.
  • Sound understanding of store operations and standards for success.
  • Strong communication skills (both oral and written) for effective management of teams.
  • Exceptional customer service skills.
  • Able to present clear and concise information and respond to questions from managers, associates, and customers.
  • Strong organizational skills for planning work and continuously monitoring progress towards goals.
  • Ability to analyze, create, and understand financial reports.
  • Demonstrated ability to analyze and solve problems of varied scope.

Additional Information

At National Vision, we reward hard work with competitive pay, bonus opportunities, and a comprehensive benefits package to support you and your family now and in the future.  

Our Benefits Include: 
* Health & Dental Insurance 
* 401k Retirement Savings 
* Flex Spending Account 
* Generous Paid Time Off & Company Holidays 
* Parental Leave
* Employee Eyewear Discount

Focus on Professional Growth and Career Fulfillment: 
* Training Programs: Develop your skills and knowledge with our comprehensive training offerings. 
* Educational Courses: Gain access to courses that support both your personal and professional development. 
* Internal Promotions: We emphasize career advancement from within, so you’ll have opportunities to grow with us long-term. 

At National Vision, you’ll enjoy more than just a job – you’ll have the chance to thrive in a rewarding career, surrounded by a supportive team and endless opportunities for growth. Join us today and see your future clearly! 

 

We are an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.

Skills Required

  • Optical sales experience
  • Supervising experience
  • Proficient computer skills
  • Ability to lead, coach, and build associate relationships
  • Understanding of store operations and standards for success
  • Strong oral and written communication skills
  • Exceptional customer service skills
  • Ability to present clear and concise information and respond to questions
  • Strong organizational skills
  • Ability to analyze, create, and understand financial reports
  • Ability to analyze and solve problems of varied scope
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The Company
HQ: Duluth, GA
6,528 Employees
Year Founded: 1990

What We Do

National Vision is the second largest and one of the fastest growing optical retail companies in the U.S. with more than 1,300 stores in 44 states and Puerto Rico. We help people see their best to live their best through our optical products and services. For more than 30 years, we have been improving lives by providing eye care for value-seeking and lower-income consumers. Retail brands include AC Lens, America’s Best Contacts & Eyeglasses, Eyeglass World, Vision Centers inside select Walmart stores, and Vista Optical inside Fred Meyer stores and on select military bases.

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