Assistant Manager - Optical

Posted 9 Days Ago
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Tampa, FL, USA
In-Office
Entry level
Retail
The Role
Oversee daily optical retail operations, including sales, profitability, inventory, merchandising, compliance, customer service, staffing, and associate performance. Supervise and coach opticians and contact lens sales associates, monitor quality standards, support recruiting and retention, review financial reports, and communicate store performance to management and corporate teams.
Summary Generated by Built In
Company Description

America's Best is part of National Vision, one of the largest optical retailers in the United States. The America’s Best brand continues to grow with over 1,000 stores and counting. Each location combines both parts of the optical equation – eyewear and eye care – into one excellent experience at a single low price.

For more details about America's Best, visit AmericasBest.com.

At National Vision, we believe everyone deserves to see their best to live their best. We help people by making quality eye care and eyewear more affordable and accessible.

By overseeing the daily operations of our stores, including personnel management and inventory control, our Assistant Eyeglass Managers keep customers coming back by providing a positive experience from start to finish – and keeping associates happy, too.

How would you like Sundays off? Yes, every Sunday we’re closed!

Job Description

What would you do? – The Specifics

  • Monitor and achieve profit, sales and performance goals (i.e. reviewing the P&L).
  • Optimize and oversee the eyeglass department to ensure efficiency and compliance with company’s policies and operational guidelines.
  • Convey a commitment to providing outstanding customer service and ensure all associates do the same.
  • Ensure quality standards are met. Review remakes and enforce policies to ensure compliance.
  • Communicate with the General Manger, District Manager, and Corporate Office and provide store reporting as required.
  • Ensure store promotions, advertising, and visual merchandising are in place and all associates and doctors are aware of current promotions.
  • Supervise and motivate Opticians and CL Sales associates (in some stores the Receptionist) and ensures the timely completion of day-to-day functions.
  • Assist the General Manager with forecasting staffing needs, recruiting, selecting and retaining a high caliber staff.
  • Motivate associates to exceed performance standards.
  • In some locations, state laws require certain responsibilities to be performed by individuals with specific licenses or credentials. Job duties and work practices may vary to meet these requirements.

Qualifications

 Are you the right fit? – The Suitable Talent

  • Optical sales experience. Supervising experience is preferred.
  • Proven ability to lead, coach and build associate relationships.
  • Sound understanding of store operations and standards for success.
  • Strong communication skills (both oral and written) for effective management of teams.
  • Exceptional customer service skills.
  • Strong organizational skills for planning work and continuously monitoring progress towards goals.
  • Ability to analyze, create, and understand financial reports.
  • Demonstrated ability to analyze and solve problems of varied scope.

Additional Information

At National Vision, we reward hard work with competitive pay, bonus opportunities, and a comprehensive benefits package to support you and your family now and in the future.  

Our Benefits Include: 

  • Health & Dental Insurance 
  • 401k Retirement Savings 
  • Flex Spending Account 
  • Generous Paid Time Off & Company Holidays 
  • Parental Leave
  • Employee Eyewear Discount
  • Overtime pay when applicable

Focus on Professional Growth and Career Fulfillment: 

  • Training programs available 
  • Access to educational courses 
  • Emphasis on internal promotions and career advancement

At National Vision, you’ll enjoy more than just a job – you’ll have the chance to thrive in a rewarding career, surrounded by a supportive team and endless opportunities for growth. Join us today and see your future clearly! 

 

We are an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.

Skills Required

  • Optical sales experience
  • Supervisory experience
  • Ability to lead, coach, and build associate relationships
  • Understanding of store operations and performance standards
  • Strong oral and written communication skills
  • Exceptional customer service skills
  • Strong organizational and planning skills
  • Ability to analyze, create, and understand financial reports
  • Ability to analyze and solve problems of varied scope
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The Company
HQ: Duluth, GA
6,528 Employees
Year Founded: 1990

What We Do

National Vision is the second largest and one of the fastest growing optical retail companies in the U.S. with more than 1,300 stores in 44 states and Puerto Rico. We help people see their best to live their best through our optical products and services. For more than 30 years, we have been improving lives by providing eye care for value-seeking and lower-income consumers. Retail brands include AC Lens, America’s Best Contacts & Eyeglasses, Eyeglass World, Vision Centers inside select Walmart stores, and Vista Optical inside Fred Meyer stores and on select military bases.

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