Position Summary
Role and Responsibilities
Responsibilities:
2 Major functions required. 1. Business analysis 2. Internal project management.
Business analysis required below
- Develop, maintain and monitor real time dashboard (Global dashboard) and meaningful customer segmentations and profiles
- Monitor trends, risks and opportunities throughout the planning process to develop optimal recommendations
- Utilize data-driven insights to identify trends, track sales performance, and provide reports and recommendations for improving sales productivity and revenue growth
- Analyze Online channel performance and customer shopping behavior to inform marketing opportunities and campaigns.
- Partner closely with the Online KAM team and operation teams to address business intelligence and requirements
- Cross-functional collaboration with Online Marketing, Sales and relevant members to generate insights, interpret and drive data strategy to increase customer growth and retention
Project management
- Led new and current process standardization projects and adoption of tools to enhance sales productivity and accelerate transformation ensuring alignment with Samsung strategy
- Provide recommendations to translate strategy and drive alignment with management on implementation decisions
- Support working process simplification and reporting consolidation by adopting a standard toolset
- Orchestrate Online business operations to drive alignment with management on new process decisions and ensure alignment with Samsung guidelines and timeline
- Perform ad-hoc database queries to support business needs. Runs and maintains various access databases, typically tools specific to teams or functions.
- Perform other duties assigned by supervisor/management
- Expedite business performance with insights that accelerate performance across Online sales and operation rhythm
Qualifications:
- Bachelor's degree required in Business, Economics/Finance, Engineering, Statistics, or related field
- 5+ years of relevant experience in program management, process management or process improvement
- Excellent attention to detail as demonstrated in accuracy, grammar, punctuation and ability to recall specific facts and a commitment to high accuracy standards
- Ability to prioritize, multi-task and follow changing directions in a fast-paced business environment
- The ideal candidate will be a self-starter with a passion for online business highly motivated with desire to learn new proficiency and a high level of flexibility and commitment
- Strong dedication to problem solving and process improvements
- Team player, personable, professional, and flexible
- Strong communication and interpersonal skills for effective cross-functional collaborate
- Ability to analyze large datasets
- Ability to write comprehensive reports
- An analytical mind and inclination for problem-solving
- Proficiency in e-commerce platforms, content management systems, and Microsoft Office Suite
- Fluency in English
Skills and Qualifications
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