Assistant Manager - Mackay Region

Posted 8 Days Ago
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Mackay, Queensland, AUS
In-Office
Entry level
Food • Hospitality
The Role
Assistant Manager supports the Restaurant Manager in leading restaurant service and production teams. Responsibilities include executing promotions, developing employees, coaching team members, managing merchandising and stock control, and maintaining a safe workplace. The role focuses on guest satisfaction, teamwork, operational performance, and leadership development within a Hungry Jack’s restaurant.
Summary Generated by Built In

The Careers are Better at Hungry Jack's!

Reporting to the Restaurant Manager as part of the Restaurant Leadership Team (RLT), you will play a vital role in driving the success of your restaurant, bringing our values of “Guest Obsessed” and “People Power” to life. You will do this in the service and production areas of your restaurant, leading a team where:

  • Guests are placed at the centre of the business.
  • Teamwork is essential to deliver on our guests’ expectations.
  • Employees are empowered and encouraged to do their best work.

You will also be responsible for:

  • Executing and monitoring promotional activities.
  • Employee development and leadership.
  • Store merchandising.
  • Stock management and stock control.
  • Maintaining a safe working environment for all team members and guests.

What’s great about working at Hungry Jack’s? We offer:

  • Management bonus program to reward your hard work.
  • On-the-job training to get you up to speed.
  • Extensive leadership and succession training for you to build your career.
  • Established career pathways for internal promotion across our growing network of restaurants.
  • Competitive pay and penalty rates.
  • Amazing staff discounts through our benefits platform, Jackpot.
  • Opportunities to complete nationally accredited qualifications in retail.

We’re looking for someone who has:

  • Retail or hospitality experience.
  • A “Guessed Obsessed” mindset.
  • Values that are aligned to ours: Guest Obsessed, People Power, Make a Difference, Stronger Together and Growth Mindset.
  • High level of energy and a sense of urgency.
  • A passion for training, coaching and mentoring team members to success.

If you are successful in securing this position, you will be required to provide a National Police Check. Please note that people with criminal records are not automatically barred from applying for this position, and each application will be considered on its merits.
At Hungry Jack’s, we’re committed to building a diverse and inclusive workplace where everyone feels valued. As an Equal Opportunity Employer, the Burgers are Better when we all belong.

Skills Required

  • Retail or hospitality experience
  • Customer-focused mindset
  • Alignment with company values
  • High energy and sense of urgency
  • Passion for training, coaching, and mentoring team members
  • National Police Check
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The Company
HQ: Sydney
26,000 Employees
Year Founded: 1971

What We Do

Hungry Jack’s is an Australian-owned fast-food restaurant company and the master Australian franchisee of Burger King. Founded by Jack Cowin, it opened its first restaurant in Perth in 1971. The business operates more than 480 restaurants across Australia, serves more than two million Australians weekly, and employs thousands of Australians, offering burgers and related quick-service food while supporting local and national community partnerships.

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