- Identify new sales opportunities via inbound lead follow-ups and proactive outbound calls/emails.
- Understand merchant pain points and recommend relevant GoKwik solutions.
- Qualify prospects and take ownership of closures.
- Drive closures for smaller accounts and inbound leads.
- Conduct engaging online product demos and clearly communicate platform benefits.
- Maintain an updated pipeline and track all conversations across tools.
- Research and expand a high-intent prospect list across assigned regions or categories.
- Strong communication skills (written and verbal).
- Experience using lead generation tools like LinkedIn Sales Navigator, ZoomInfo, etc.
- Comfortable working with CRM tools and sales outreach platforms.
- Able to thrive in a fast-paced, target-driven environment.
- Empathetic with a customer-first mindset.
- Strong objection handling and consistent follow-up discipline.
- Growth mindset with a strong willingness to learn and improve.
Skills Required
- Strong written and verbal communication skills
- Experience using lead-generation tools such as LinkedIn Sales Navigator and ZoomInfo
- Comfort working with CRM tools and sales outreach platforms
- Ability to work in a fast-paced, target-driven environment
- Empathetic, customer-first mindset
- Strong objection-handling and consistent follow-up skills
- Growth mindset and willingness to learn and improve
What We Do
GoKwik is a data & technology led enabler, building a full-stack solution suite for eCommerce and D2C brands to help them unlock business growth. Embarked on a mission to democratise the shopping experience, GoKwik enables eCommerce brands to deliver superlative customer experience across the shopping funnel thereby boosting conversion rates and revenue growth. It also solves for other critical pain points of the industry such as COD RTO (Return to Origin) and helps brands manage the RTO problem while offering COD as a payment channel. With its recent addition of a third product: KwikChat, GoKwik is solving for low ROIs on marketing campaigns through 30+ Whatsapp use cases such as abandoned cart recovery, click to whatsapp ad campaigns & headless checkout. 1 in 3 shoppers is already shopping on the GoKwik network that has helped 500+ brands scale their businesses with higher GMV realisation & profit margins. It is helmed by Chirag Taneja (Co-Founder and Chief Executive Officer), Vivek Bajpai (Co-Founder and Chief Technology Officer), and Ankush Talwar (Co-Founder and Chief Data Scientist). GoKwik is backed by investors such as Sequoia Capital, Matrix Partners India, RTP Global & Think Investments. GoKwik's team has deep knowledge in the space of eCommerce with people having previous experience in Flipkart, Razorpay, Swiggy, Myntra, Nykaa, and more.
