Assistant Manager, Dealer Performance

Description
Hybrid - This role is categorized as hybrid. This means the successful candidate is expected to report to Global Technical Center - Cadillac Tower, in Warren, MI three times per week, at minimum or other frequency dictated by the business.
Relocation:
This job may be eligible for relocation.
GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.
The Role:
Cadillac is seeking a dynamic and detail-oriented Assistant Manager, Dealer Performance. This key team member will report to the Cadillac Manager, Retail Innovation - Dealer Performance. The role is essential in managing all facets of Project Pinnacle (dealer performance & sales consultant bonus program), providing crucial reports on dealer profitability to both internal and external stakeholders, and supporting Cadillac leadership and field organizations.
What You'll Do (Responsibilities):
Project Pinnacle:

• Support the annual development and implementation of Project Pinnacle, Cadillac's performance rewards program, to enhance dealer engagement and deliver a luxury customer experience.
• Ensure continuous alignment of all Pinnacle stakeholders to streamline the program and eliminate friction points.
• Lead quarter-close activities with internal stakeholders and Maritz, ensuring accurate dealer performance audits and timely publication of results.
• Monitor program objectives and deliverables, spearheading any necessary developments with GMIT/Maritz.
• Communicate monthly/quarterly updates to dealers and the Cadillac organization regarding program changes.
• Provide DMIT and field training through periodic immersion sessions.

Dealer Profitability:

• Assist in the monthly reporting process on dealer profitability, ensuring clear communication to the Cadillac organization.
• Prepare materials for internal use (Cadillac HQ) and external dealer partners (Dealer Council).

Administrative Support:

• Support the Retail Innovation - Dealer Performance manager with National Dealer Council and Pinnacle/Profitability Subcommittee activities.
• Manage administrative tasks involving third parties, including creating shopping carts, processing purchase orders, collaborating with Purchasing on releases, and reconciling and approving invoices for the Retail Innovation team.
• Perform other ad hoc requests as needed.

Additional Description
Your Skills & Abilities (Required Qualifications):

• Bachelor's degree required
• 4+ years of experience in automotive industry
• High level of analytical skills, proficiency in Power BI & Excel, ability to work with large datasets
• Excellent Communication Skills
• Demonstrated success in developing strong working relationships across many layers of an organization & across cultural boundaries
• Highly effective written and oral presentation skills, ability to summarize complex information and be succinct in delivering it
• Ability to effectively and efficiently manage multiple assignments and complex tasks
• Strong interpersonal skills and demonstrated commitment to teamwork and partnerships
• Ability to learn quickly when facing new problems

What Will Give You a Competitive Edge ( Preferred Qualifications):

• Master's degree in business administration preferred
• Dealer /field experience with dealer operations knowledge preferred

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