Assistant Manager, Cage Operations

Posted Yesterday
Be an Early Applicant
Tampa, FL, USA
In-Office
Junior
Food • Gaming • Travel • Hospitality
The Role
Assists the Shift Manager with scheduling, planning, supervision, and daily cage department operations. Maintains accurate records, prepares and reviews reports, enforces procedural guidelines, communicates with guests and team members, and performs mathematical and computer-based cash management duties. Requires flexibility to work nights, weekends, and holidays in a fast-paced casino environment.
Summary Generated by Built In

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.  To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits


Job Description:

This position is responsible for ensuring accurate record keeping, prepares, reviews and analyzes reports.

Essential duties include, but are not limited to:

  • Responsible for assisting the Shift Manager with the scheduling, planning, timing and supervision of all details for the cage department during the intended shift assigned.

Qualifications:

  • High School diploma, GED, or equivalent required
  • Associate’s degree preferred with Two (2) to four (4) years of casino cage experience with at least one (1) year in a cage supervisor role or an equivalent combination of education and/or work experience
  • Must have excellent oral and written communication skills
  • Must be detail-oriented
  • Must be able to follow and enforce strict procedural guidelines maintained within the department
  • Must be able to maintain visual attention and mental concentration for significant periods of time
  • Good computer and 10-key skills
  • Strong mathematical skill to include, addition, subtraction, multiply, division in all units of measure using whole numbers, common fractions and decimals
  • Must be able to communicate effectively with guests and other team members
  • Must be able to work a varied schedule to include nights, weekends, and holidays

Work Environment:

  • Duties and responsibilities are typically performed in the back of house of the casino, which can be fast-paced with excessive noise. Also, there may be times where you will need to be on the Casino Floor or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, second hand smoke and excessive noise.
  • While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.

Native American Preference Policy:

The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

Employment Process:

Seminole Gaming’s employment process requires candidates to obtain gaming licensure by successfully completing a background check with Seminole Gaming Compliance and Regulations, prior to beginning employment. These background checks may include, but are not limited to:

  • Credit Check
  • Criminal Background Check
  • Drug Screen    

Disclaimer
While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).


The Company gives preference in all of its employment practices to Native Americans. First preference in hiring, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

Skills Required

  • High school diploma, GED, or equivalent
  • Two to four years of casino cage experience
  • At least one year of experience in a cage supervisor role, or equivalent education and work experience
  • Associate's degree
  • Excellent oral and written communication skills
  • Detail-oriented work style
  • Ability to follow and enforce strict departmental procedures
  • Ability to maintain visual attention and mental concentration for extended periods
  • Computer and 10-key skills
  • Strong mathematical skills, including whole numbers, fractions, and decimals
  • Effective communication with guests and team members
  • Availability for varied schedules, including nights, weekends, and holidays
  • Successful gaming licensure process, including credit check, criminal background check, and drug screen

Seminole Hard Rock Entertainment, Inc. Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Seminole Hard Rock Entertainment, Inc. and has not been reviewed or approved by Seminole Hard Rock Entertainment, Inc..

  • Pay Growth & Progression — The company implemented substantial wage increases across many job classifications and highlights periodic raises tied to evaluations. Feedback suggests these structural pay actions have lifted base rates for a broad segment of roles.
  • Healthcare Strength — Competitive medical, dental, and vision coverage is paired with wellness programs and tax-advantaged accounts to support team members and their families. These offerings indicate a focus on health and wellbeing beyond basic coverage.
  • Wellbeing & Lifestyle Benefits — Free shift meals, broad brand discounts, tuition reimbursement, and development programs expand total rewards beyond base pay. Weekly pay, recognition efforts, and commuter assistance at many sites further bolster everyday value.

Seminole Hard Rock Entertainment, Inc. Insights

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The Company
HQ: Davie, FL
20,000 Employees
Year Founded: 2004

What We Do

Seminole Hard Rock Entertainment, Inc. is a global leader in the gaming and hospitality industry, owning and operating a portfolio of luxury casino hotels and entertainment venues. The company provides a wide array of services, including world-class gambling, upscale lodging, fine dining, and premier convention spaces, focusing on delivering extraordinary guest experiences through its diverse locations and the iconic Hard Rock brand.

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