ESSENTIAL FUNCTIONS:
- Monitor and report on key metrics such as cash collections, days outstanding, unbilled, denials, daily census, etc. in conjunction with the CFO.
- Establish and maintain controls for all cash collected and posted in patient accounting system.
- Maintain effective communication with third party insurance carriers to resolve issues that impede cash flow and detract from patient/member satisfaction.
- Provide staff management to include hiring, development, training, performance management and communication to ensure effective and efficient department operation.
- Maintain effective communication with the leadership team to ensure that all third-party compliance guidelines are met.
- Select and monitor outside collection vendors engaged in the collection of facility receivables. Review and balance agency reports to system reports and approve agency invoices.
- Lead and provide operational directives for all business office activities related to the claims management and collections of the facility receivables and ensures timely, efficient cash collections to support the overall financial goals of the facility.
- Define and provide the necessary support and leadership to achieve departmental goals and objectives.
- Review all statistical reports to monitor trends, determine operational deficiencies and implement corrective action plans as necessary.
- Work closely with Utilization Review and Admissions staff to ensure proper authorization of patient insurance coverage.
- May include managing and directing subordinate staff to identify goals and objectives.
OTHER FUNCTIONS:
- Perform other functions and tasks as assigned.
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
- College degree required
- Three or more years’ job-related experience required.
- Preferably 5 or more years in a hospital setting.
- One or more years’ supervisory experience preferred.
- Strong revenue cycle technical skills required
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What We Do
Headquartered in Franklin, Tennessee, Acadia Healthcare was established in January 2005 to develop and operate a network of behavioral health facilities across the country. Acadia Healthcare’s mission is to create a world-class organization that sets the standard of excellence in the treatment of specialty behavioral health and addiction disorders. Acadia’s management style and philosophy is one of collaboration and flexibility as we create an energetic and team-oriented service delivery system. Our organization values input from employees, physicians, and all strategic alliances. As evidenced in our mission statement, Acadia Healthcare’s mission is to create behavioral health centers where people receive care that enables them to regain hope in a supportive, caring environment. We want Acadia to be synonymous with excellent care, phenomenal customer service and an unparalleled commitment to our patients, staff, physicians, and community. As a leading provider of behavioral healthcare services in the United States and Puerto Rico, Acadia Healthcare operates 227 treatment facilities across 40 states. Our network of treatment facilities offers multiple levels of care for various behavioral health and substance use disorders. At Acadia, our primary goal is to meet patients where they’re at in their treatment process. We do this by providing a multitude of levels of care, including detoxification, residential treatment for addiction, residential treatment for dual diagnosis, acute psychiatric inpatient hospitalization, medication-assisted treatment (MAT) services, and an array of outpatient programming options, ranging from partial hospitalization programs (PHPs) and intensive outpatient programs (IOPs) to traditional outpatient services. Our network of treatment facilities creates greater access to care, reduces the stigma associated with mental illness and addiction, and offers those in our communities a safe environment in which to receive the treatment they need.
