Assistant League Manager

GENERAL SUMMARY

The Assistant League Manager is responsible for providing players and staff with the best adult indoor soccer experience possible.  Development, growth, and organization of all areas of Leagues are expected in this position. Adherence to Bay Club’s Actions We Live By and mission statement is expected and is critical to the success of the department.

Our Culture

Our unique culture is at the heart of all we do and is guided by our values and behaviors. It’s what we expect of ourselves and each other every day. We call it our “Code of Culture”.

Our Code of Culture includes Our Mantra, Our Actions We Live By, and Pete’s Promise:

Our Mantra:

Respect The Past

Accept Responsibility

Pay it Forward

Our Actions We Live By:

Actions We Live By. It’s who we are when we step into our full power.

Keep It Real. Always. We need open and honest discussions. We need courage to speak up and to call things out that aren’t good enough. And we navigate tough conversations with empathy and grace.

Think Ahead. Be An Owner. Always be proactive, not reactive; be on the front foot. If we want to be an owner of this business, we must act like it!

Stay Humble. Hustle Harder. Show up and do the hard work. Be a gritty, roll-up-your-sleeves kind of crew. Know it’s never about one person–we are a part of a powerful team.

One Team. One Voice. Be ONE united team. When we move in the same direction, there are no limits to what we can accomplish.

Be Curious. Ask Why. Stay member curious. We seek to understand, and we never settle. We ask questions to truly understand the core of a matter.

Pete’s Promise:

Service Forward

Ruthlessly Consistent

Do the Right Thing

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

• Plan and implement soccer seasons
• Manage drop-in programs
• Manage and place free agents to new and existing teams
• Officiate games when necessary
• Ensure team fees are collected per company standards
• Communicate with teams and team managers
• Develop team and player relationships 
• Hire and train League Referees to create a dynamic team that operates within the mission and goals of the TBCC.
• Continuously develop staff to achieve individual and company goals
• Complete timely performance reviews for referee staff 
• Discipline and terminate staff as needed per company policy 
• Manage staff schedule and payroll tasks
• Participate in the development and implementation of marketing program
• Communicate marketing initiatives and tasks to staff
• Communicate program information to staff including new policies and procedures
• Evaluate and manage equipment costs and needs to help plan future expenses 
• Coordinate weekly manager schedule to ensure program coverage
• MOD up to 3-4 nights per week, including weekends
• Maintain in-depth knowledge of the League industry and current trends
• sure customers receive exceptional service from a friendly staff in a clean and well-maintained facility
• Ensure all customers leave with a positive experience 
• Address any customer requests or concerns
• Performs other related duties as assigned by management

MINIMUM QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each primary job function satisfactorily.  The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

KNOWLEDGE, SKILLS, ABILITIES, AND OTHER REQUIREMENTS

• Strong communication, organization, and customer service skills. 
• Uses patience, tact, and professionalism when working with customers as per company standards 
• Effective training and leadership skills
• Proficient in computer skills and experience with management software 
• Ability to manage multiple projects

EDUCATION & EXPERIENCE

• Soccer experience preferred
• Minimum of 2 years of supervision experience referred

WORKING CONDITIONS/ PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• The location of the position is indoors, and extreme environmental conditions do not exist.   
• It is sometimes necessary to deal with unpleasant or angry people with the need to problem solve difficult situations.
• It is necessary to adapt to a fast-paced environment.
• Sitting and standing is as needed. 
• Requires occasional physical exertion such as bending, twisting, sitting, stooping, and use of hands and fingers.
• It is sometimes necessary for the position to travel independently to property locations, though not on a regular basis.

An Equal Opportunity Employer 

The Bay Club Company (“TBCC”) provides equal employment opportunities without regard to race (and all traits historically associated with race, including but not limited to, hair texture and protective hairstyles), color, religion, creed (including, but not limited to, religious dress and grooming practices), sex (including pregnancy, childbirth or related medical conditions, and breastfeeding, and other related medical conditions), sexual orientation and identity, gender, gender identity, gender expression, actual or perceived national origin/ancestry, accent or ability to speak English, age, disability, marital/familial status, source of income, veteran status, citizenship status, political activities or affiliations, medical condition, genetic information, persons with AIDS or AIDS-related condition, or persons who are victims of domestic violence. 

JOB DESCRIPTION REVISION

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job.  While this job description is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change.  This job description replaces all previous descriptions for this position.