Join Our Mission of Supporting Lives with Purpose! We are seeking an enthusiastic and driven individual to step into the role of Assistant House Manager at our Able House Residential Program. This position offers the unique opportunity to develop professionally while making a meaningful difference in the lives of individuals in our care.
As Assistant House Manager, you will:
- Assist in coordinating operations, services, and care within the residential program.
- Ensure the delivery of safe, high-quality care for residents.
- Provide training and support to residential staff to maintain excellence in service.
- Collaborate with agency supports and leadership teams to optimize program success.
- Oversee the completion of all required residential program documentation.
- Contribute to the program’s development, including guiding the use of the home and spacious landscape for resident well-being.
The ideal candidate will:
- Be a strong team player, ready to collaborate with Residential Behavior Interventionists and the leadership team.
- Exhibit patience, empathy, and calmness during challenging situations.
- Be comfortable with therapeutic support techniques (prior experience is preferred but not required).
- Follow policies and protocols with consistency and attention to detail.
- Communicate clearly and effectively.
- Provide coaching and training to staff to ensure high-quality services.
- Maintain reliable transportation for work responsibilities.
As part of the team, you will be provided with ongoing clinical support and training provided regularly for the residential team. Be part of a team committed to empowering individuals and enhancing their quality of life.
At NCSS, we offer a comprehensive benefits package that includes perks such as medical and dental coverage, an employer-matched retirement plan, and educational support. Additionally, for those who qualify, this position provides an opportunity for $5,000 in student loan forgiveness upon the successful completion of your 6-month introductory period. We invite you to become a valued member of our team at NCSS, a 2025 Best Places to Work in Vermont!
EOE
Hiring rate is based on experience, education, and internal equity. Final compensation will be determined in accordance with NCSS policy and applicable laws.
QualificationsBachelor’s Degree, or equivalent combination of related education, training and experience.
Skills Required
- Bachelor's degree or equivalent combination of related education, training and experience
- Maintain reliable transportation for work responsibilities
- Ability to provide coaching and training to residential staff
- Comfortable with therapeutic support techniques (prior experience preferred)
- Strong teamwork, patience, empathy, calmness, and clear communication skills
- Follow policies and protocols consistently with attention to detail
What We Do
Northwestern Counseling & Support Services (NCSS) is a private, non-profit human services agency serving Franklin and Grand Isle Counties in Vermont. Its mission is to ensure that residents have access to high-quality services that promote healthy living and emotional well-being, providing a comprehensive range of mental health and support services for individuals and families.
