Assistant General Manager of Restaurants

Posted 4 Days Ago
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Chicago, IL
In-Office
70K-75K Annually
Mid level
Food • Hospitality
The Role
The Assistant General Manager oversees daily operations of the restaurant, manages staff, maintains inventory, and ensures high guest satisfaction.
Summary Generated by Built In
Company Description

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:

  • EAT authentic Italian food at our restaurants, cafés and to-go counters
  • SHOP a selection of high-quality Italian, local and homemade products
  • LEARN through our classes and our team’s product knowledge

Job Description

Each Eataly location has multiple full-service, sit-down restaurants featuring authentic Italian dishes made with the highest quality, seasonal ingredients. Meat dishes, seafood dishes, pasta, pizza, street food – you can find it all in our various restaurants!  

The Restaurant Assistant General Manager oversees the complex day-to-day operations of a single restaurant or group of restaurants at an Eataly location. Reports to the General Manager of Restaurants.  

  • Oversees the operations of the restaurant, working to maximize profitability while upholding the company’s mission, values, policies, quality and guest experience standards 

  • Works the floor actively, applying a hands-on approach, unafraid to get hands dirty 

  • Hires, assigns, trains, motivates, evaluates and terminates team members as necessary 

  • Provides in-the-moment coaching and feedback to team members, actively facilitating their growth 

  • Manages inventory levels and replenishes goods and operating materials  

  • Collaborates interdepartmentally and with corporate to plan activities, special events, share information, etc. 

  • Documents, investigates and resolves employee and guest incidents 

  • Maintains a high level of hospitality towards guests as well as within the team 

  • Performs other duties as required or assigned 

Qualifications

  • Bachelor’s Degree or Associate Degree preferred

  • 2+ years of experience managing a large restaurant staff to accomplish sales and guest service goals 

  • Demonstrated problem-solving, organizational, analytical and business management skills  

  • Excellent communication, leadership and team-building skills 

  • Advanced proficiency in Microsoft Office 

  • Experience with Italian cuisine and wine highly preferred 

Job Requirements

  • Availability to work a flexible schedule often including evenings, weekends and holidays 

  • Ability to lift up to 50 pounds 

  • Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting 

Additional Information

Compensation:

The annual salary range for this role is $70,000-$75,000.

Benefits and Perks

  • Medical, Dental, Vision Insurance
  • Paid Time Off
  • Paid Parental Leave
  • 401K with match or RRSP
  • Bonus program
  • Free family meal daily
  • Discounts at Eataly
  • Classes on products and Italian cuisine
  • Referral bonus program
  • and more!

Eataly is an equal employment opportunity employer. It is the Company’s policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly’s policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions.  If contacted for an employment opportunity, please advise Human Resources if you require accommodation.

Top Skills

MS Office
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The Company
2,871 Employees
Year Founded: 2007

What We Do

Eataly is the world’s largest artisanal Italian food and beverage marketplace. Founded in 2007 in Turin, Eataly shares “made in Italy” on a global scale through high-quality, authentic products and the stories of their local producers.

Eataly’s goal is to make our guests incisive and informed about how to select high-quality and healthy foods. Our marketplace, interspersed with restaurants and counters, is a learning center. At Eataly, you can enjoy a meal in a restaurant, purchase the ingredients, and learn more through classes, tastings and encounters with producers. We believe that quality can be accessible to everyone, and we are dedicated to offering high-quality products at sustainable prices for both consumers and producers.

The values and philosophy of Eataly are focused on sustainability, sharing and responsiblity. Over the years, we have expanded across the globe. Today, you can find us in 16 Italian cities and in countries including: Japan, the United States, Brazil, Germany, Turkey and many others.
Eat Better, Live Better!

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