Assistant F & B Manager

Description

Assistant Food & Beverage Manager

At Hyatt Regency, we are committed to delivering exceptional guest experiences rooted in care, innovation, and excellence. As part of Dreamscape Hospitality, the Assistant Food & Beverage Manager plays a vital role in driving operational success, elevating service standards, and fostering a culture of collaboration, accountability, and engagement across all dining and banquet venues.

• Lead and support the daily operations of all Food & Beverage outlets, including restaurants, bars, and in-room dining and Banquets, ensuring seamless execution and adherence to every Hyatt brand standard
• Confidently oversee and manage banquet operations independently in the absence of senior leadership, ensuring service excellence and operational efficiency
• Partner closely with the Senior Food & Beverage Leadership to develop and execute strategic proposals, seasonal initiatives, and holiday promotions that drive revenue and enhance guest engagement
• Champion Hyatt’s purpose of care by consistently delivering elevated and memorable guest experiences
• Drive revenue growth through innovative programming, promotions, and operational improvements
• Serve as a role model for the team by leading with positivity, enthusiasm, and professionalism, while consistently adhering to company policies, brand standards, and operational guidelines
• Foster a culture of accountability by effectively managing both personal performance and team expectations, ensuring alignment with departmental and organizational goals
• Oversee colleague scheduling, coaching, and performance management to build a high-performing and service-oriented team
• Ensure full compliance with all health, safety, and sanitation standards, as well as Hyatt operational guidelines, and Hyatt's F&B compliance requirements are met. 
• Collaborate with culinary leadership to create innovative menus, seasonal offerings, and distinctive dining experiences aligned with market trends
• Monitor inventory levels, control costs, and support procurement strategies to drive operational efficiency and profitability
• Respond to guest inquiries and feedback with urgency and professionalism, resolving concerns while maintaining brand integrity
• Ensure guest satisfaction at the Highest levels
• Support budgeting, forecasting, and financial analysis to achieve departmental goals and maximize profitability

• Proven leadership experience within Food & Beverage operations in a full-service hotel or upscale hospitality environment
• Strong understanding of Hyatt brand standards, service excellence principles, and current industry trends
• Demonstrated ability to lead by example, inspire teams, and foster a positive, accountable work environment
• Excellent communication, interpersonal, and problem-solving skills
• Strong financial acumen, including budgeting, cost control, and revenue management
• Ability to multitask, prioritize effectively, and perform under pressure in a fast-paced environment
• Passion for hospitality and a commitment to delivering exceptional guest service
• Valid certifications (ServSafe, HACCP, or equivalent) and TABC a must

At Hyatt Regency, in partnership with Dreamscape Hospitality, we believe our colleagues are at the heart of our success. We cultivate an environment where individuals are empowered to grow, innovate, and thrive.

• Collaborative and inclusive culture
• Opportunities for professional growth and career advancement
• Competitive compensation and comprehensive benefits
• A workplace that lives Hyatt’s purpose:
  “To care for people so they can be their best.”

Requirements

• Ability to stand and remain on feet for extended periods throughout scheduled shifts in a fast-paced, high-volume environment
• Ability to walk frequently across multiple outlets, banquet spaces, and service areas within the property
• Capability to lift, carry, push, and pull approx. 30 pounds regularly, including equipment, supplies, and inventory items
• Ability to bend, stoop, kneel, and reach as needed to perform operational and supervisory tasks
• Must be able to effectively navigate both front-of-house and back-of-house environments, including kitchens and storage areas
• Flexibility to work varied schedules, including evenings, weekends, and holidays, based on business demands
• Ability to maintain a professional appearance and demeanor in accordance with Hyatt grooming and presentation standards
• Capacity to respond promptly and efficiently in a dynamic environment while maintaining composure under pressure
• Strong focus on safety, with the ability to follow all company policies, procedures, and OSHA/health regulations
• Monitor, report and rectify set up and breakdowns and potential hazards in Banquet spaces, F&B outlets and Hotel areas