Located in South Ari Atoll, less than 20 minutes from Velana International Airport by domestic flight. With spectacular azure lagoons and dense jungle at its core, Villa Park is a magical isle open for exploring. Each day invites a sense of escape with exceptional diving, playtime pursuits and secret dining experiences.
Job DescriptionPrimary Responsibilities
• Responsible for overall supervision, planning, controlling and coordination of all activities of the assigned outlet.
• Establish and maintain seamless co-ordination & co-operation with all departments of Villa Park to ensure maximum cooperation, productivity, and guest service.
• Monitor and supervise service flow in the assigned outlet.
Food & Beverage Planning
• Assist the Director of F&B to plan & execute the operations of the assigned outlet.
• Ensure that the company and statutory hygiene standards are maintained in all areas of the assigned outlet.
People Management
• Ensure that the team has been trained for all safety provisions.
• Motivate and develop the team to ensure smooth functioning of the outlet and promote teamwork.
• Achieve guest satisfaction and organizational profitability through effective utilization of all resources.
Operational Management
• Assist the Director of F&B in organizing events and food festivals for the assigned outlet.
• Ensure to maintain high standards of quality control, hygiene, and health and safety in all areas of the assigned outlet.
• Supervise and control the assigned outlet within agreed budgetary limits and parameters of the law.
• Ensure and maintain high standards of service delivery, safety, security, discipline and compliance with the organization’s policy.
• Ensure that the team adheres to the company's uniform and hygiene standards.
• Ensure that quality is maintained in all aspects of the work and as per the standards.
• Ensure to continuously delight the customers by offering trend setting and innovative products and services.
• Handle additional responsibilities as and when delegated by Management.
Knowledge and Experience
• Secondary / High school education / Hotel Management Degree
• Additional certification(s) in Food & Beverage will be an advantage
• Good reading, writing and oral proficiency in English language
• Ability to speak other languages and basic understanding of local languages will be an advantage
• Minimum 3-4 years of relevant experience in a similar capacity
• Working knowledge of MS Excel, Word, & PowerPoint
Competencies
• Good communication and customer contact skills
• Service oriented with an eye for details
• Ability to work effectively and contribute in a team
• Self-motivated and energetic
• Must be well-presented and professionally groomed at all times
Serve with Humility | Radiate Optimism | Rely on Our Family
Skills Required
- Secondary / High School education or Hotel Management degree
- Additional Food & Beverage certification(s)
- Good reading, writing and oral proficiency in English
- Ability to speak other languages (advantage)
- Minimum 3-4 years relevant experience in a similar capacity
- Working knowledge of MS Excel, Word, and PowerPoint
- Good communication and customer contact skills
- Service oriented with attention to detail and professional grooming
What We Do
The Villa Group Resorts & Spas is a seasoned corporation with over 30 years of experience offering high-end, family-oriented, all-suite accommodations in luxury resorts across Mexico.
