The opportunity
We are seeking a highly organized, detail-oriented, and forward-thinking Executive Assistant to support our Executive Vice President (Commercial Insurance). This is a pivotal role that goes beyond traditional administrative support. You will serve as a strategic partner, trusted advisor, and operational anchor, enabling the EVP to focus on commercial business strategy.
The ideal candidate is a proactive self-starter who thrives in a fast-paced, high-growth environment. You are comfortable with complexity, energized by change, and fluent in modern technology. You bring sound judgment, a solutions-oriented mindset, exceptional communication skills, and the ability to anticipate the needs of senior leaders and their stakeholders.
Candidates must be available to work on-site five days per week at our office located at 333 Bay Street, Toronto.
What to Expect
- Own and optimize the EVP’s complex and dynamic calendar. With a clear understanding of business priorities and deliverables, you will thoughtfully sequence meetings, resolve conflicts, and proactively anticipate scheduling needs across a diverse group of internal leaders, C-suite partners, and external stakeholders.
- Plan and manage detailed domestic and international travel, including flights, accommodations, ground transportation, and visa requirements. Ensure timely, accurate expense reporting with exceptional attention to detail.
- Serve as a trusted liaison and gatekeeper, triaging incoming communications and requests. Draft, review, and manage high-level correspondence, ensuring clarity, professionalism, and alignment with the EVP’s voice, priorities, and brand.
- Lead the planning and execution of internal and external meetings, off-sites, technical summits, and strategic events. Coordinate logistics, prepare briefing materials, and drive clear follow-up to ensure outcomes and accountability.
- Maintain highly organized digital and physical filing systems so that key documents, research, and data are easily accessible, secure, and current. Track critical deliverables, deadlines, and preparatory materials to ensure the EVP is consistently informed and prepared.
- Position requires access to non‑public, confidential, and sensitive information and the ability to maintain strict confidentiality at all times.
- Build strong, trusted relationships across the organization and with external partners, representing the EVP’s office with professionalism, credibility, and a deep understanding of stakeholder needs.
- Continuously seek opportunities to improve efficiency and impact by streamlining processes, enhancing communication flows, and introducing smart, scalable solutions.
- Think several steps ahead by proactively identifying risks, surfacing potential issues, and proposing solutions—such as reserving required resources or flagging upcoming deadlines.
- Perform additional administrative responsibilities as needed to support the EVP and broader leadership team.
What you Bring
- 5+ years of experience as an Executive Assistant supporting C-level or senior executives, ideally within a fast-paced organization.
- College diploma or equivalent combination of education and relevant professional experience.
- Exceptional organizational skills with the ability to manage multiple priorities simultaneously while maintaining accuracy and high standards.
- Strong written and verbal communication skills, with the confidence to engage effectively at all organizational levels.
- Proficiency with modern office tools, including Microsoft Office 365 (Outlook/Calendar, Word, Excel, PowerPoint).
- Demonstrated ability to handle highly confidential information with professionalism, sound judgment, and discretion.
- A proactive, self-directed approach with the ability to anticipate needs, identify gaps, and propose solutions with minimal oversight.
- Comfort operating in a dynamic, evolving environment, adapting quickly to changing priorities and tight timelines.
- Strong interpersonal skills, including the ability to build rapport, influence without authority, and collaborate effectively across diverse work styles and personalities.
Salary Range: $59,300 - $109,200
About Us
Actual salary for the role may vary depending on work location of the successful candidate and other factors including but not limited to, skills, education, experience, working conditions and the local labour market.
This position is being posted to fill an existing vacancy.
Interested in this role, but don’t meet every requirement? We encourage you to apply! We know from experience that a candidate doesn’t need 100% of the qualifications listed to bring incredible value to our team. We’re actively seeking diverse backgrounds and perspectives to help us make insurance better. At Definity, inclusion, diversity, and equity aren’t just “nice to have” — they’re essential to our success.
What’s in it for you?
- Hybrid work schedule for most roles
- Company share ownership program
- Incentive Program - Eligible employees may participate in various incentive plans which are paid out at the discretion of the company and subject to individual and company performance.
- Pension and savings programs, with company-matched RRSP contributions
- Paid volunteer days and company matching on charitable donations
- Educational resources, tuition assistance, and paid time off to study for exams
- Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
- Wellness and recognition programs
- Discounts on products and services
Go ahead and expect a lot — you deserve it.
It’s better here — but don’t take our word for it. Definity was named by Great Place to Work® as one of the Best Workplaces™ in Canada for women, for youth, and for inclusion.
Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by contacting [email protected].
This role requires successful clearance of background checks (including criminal checks and leadership references).
#LI-Hybrid
Skills Required
- 5+ years of experience as an Executive Assistant supporting C-level or senior executives
- College diploma or equivalent combination of education and professional experience
- Exceptional organizational skills to manage multiple priorities with accuracy
- Strong written and verbal communication skills
- Proficiency with Microsoft Office 365
- Ability to handle confidential information professionally
- Proactive, self-directed approach to work
- Comfort in a dynamic, evolving environment
- Strong interpersonal skills for building rapport and influencing
What We Do
Definity Financial Corporation is the parent company to some of Canada’s most long-standing and innovative property and casualty insurance brands and companies, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. We focus on making insurance better for our customers, our employees, our broker partners, and our communities. Our promise to employees is to provide a workplace that’s collaborative, ambitious, rewarding, and empowering. Our inclusive environment provides the space to innovate with colleagues and implement even better ways of doing things. We invest in our employees’ growth and development and help them thrive. With our flexible, hybrid work arrangements, total rewards packages, company share ownership program, and emphasis on work-life balance, it’s better here. If you’re looking for a career where your perspective and expertise are valued, you’ll find it here at Definity.
