Assistant e-Commerce Manager

The Company

iNova is a different kind of health company. We are leading the way to better health by delivering innovative, patient-centric products that improve the lives of people around the world. Our diverse portfolio of iconic, market-leading consumer health brands and prescription medicines are backed by science and distributed in over 75 markets across Asia, Australia, New Zealand, Middle East & Africa and Europe. Experience the iNova difference today.

The Opportunity

As the Assistant e-Commerce Manager, you will play a critical role in driving operational excellence and business performance for our growing Ecommerce channel. In this role, you will oversee day-to-day operations across B2B platforms, manage key partners, and ensure seamless execution of campaigns, promotions, and fulfillment activities. Ideal candidates are results-oriented professionals with solid ecommerce experience—whether from a marketplace, brand, or digital agency—who thrive in fast-paced, collaborative, and data-driven environments. Working closely with cross-functional teams and external enablers, you will translate strategy into execution to deliver sustained growth and strengthen our brand presence online.

Key Responsibilities

E-Retail Operations Management

• Oversee B2B marketplaces (Tiktok, Lazada & Shopee) to ensure store health, assortment accuracy, and campaign readiness
• Monitor and manage pricing, promotions, and product visibility across platforms to achieve sales and share targets

Enabler and Partner Coordination

• Supervise and empower e-commerce enablers managing daily store operations, ensuring alignment with brand and business goals
• Build and maintain strong relationships with key e-retail and platform partners to maximize brand visibility and support joint business growth

Cross-Functional Collaboration

• Coordinate with supply chain, demand planning, and sales teams to secure stock availability and ensure timely order fulfillment
• Support the Ecommerce Channel Lead in executing business plans, category growth initiatives, and promotional calendars together with Brand Marketing stakeholder

Data Analysis and Business Insights

• Track, analyze, and report on sales performance, campaign efficiency, and operational metrics across platforms
• Identify insights and opportunities to improve conversion, profitability, and overall ecommerce effectiveness

Continuous Improvement & Process Excellence 

• Lead initiatives to streamline ecommerce processes, enhance operational efficiency, and improve customer experience.
• Contribute to developing best practices and standards for e-retail excellence within the organization.

About You

To be successful in this role, you will possess the following qualifications and attributes,

• Bachelor’s degree in Business, Marketing, or a related field
• Minimum of 5-7 years of experience in Ecommerce or Digital Marketing, preferably in an FMCG, retail, or digital agency environment or related category
• Proven experience managing marketplace stores, e-retail partners, or ecommerce enablers
• Strong understanding of ecommerce operations, sales analytics, and campaign execution
• Proficiency in ecommerce analytics and dashboarding tools (e.g., platform dashboards, Excel, or Power BI)
• Strong grasp of digital shelf management, assortment planning, and pricing strategy
• Project management and campaign execution skills with keen attention to timelines and deliverables
• Ability to interpret data and translate insights into actionable recommendations

Additional Requirements / Working Conditions

• Adhere to company values at all times

If you wish to be part of an energetic team within a thriving organization, focused on bringing innovative products to market, please APPLY TODAY! We want you to join us in our pursuit of healthy living!