Summary
The ideal candidate will have an outstanding attitude and be motivated to ensure the member, guest, and passenger experience are above expectations while always keeping safety awareness in mind. This individual must be flexible with the constant day-to-day activities that arise. Under the supervision of the Marina Dockmaster, the Assistant Marina Dockmaster is instrumental in assisting with the daily operation of our Marina. They must possess strong leadership qualities as they will be managing multiple marina positions including Front Desk Agents, Dockhands, and Mates.
Essential Functions
Job duties include, although are not limited to:
Customer Service- Very high expectations to provide our resort Members and guests with memorable experiences. Quick problem-solving skills required in a Marina Management position.
Computer Skills- Microsoft Office (Word, Excel, Outlook, etc.) proficiency required. Will need to operate various hotel/marina software. Able to complete any computer tasks given in an efficient manner.
Responsible for billing our annual guests their monthly dockage, electrical, and incidental charges.
Responsible for upkeeping our weekly charter commission logs.
Inventory marina supplies and reorder as necessary.
Assist the Dockmaster with scheduling, training and performance reviews.
Operate the resort’s fleet of vessels when necessary.
Coast Guard Regulations- Knowledgeable on all regulations and safety drills needed to operate a Commercial vessel.
Available to work on weekends and holidays.
Ability to complete goals and targets given in a timely manner.
Ability to work outside on a regular basis; regularly 90+ degree weather with high humidity.
Internal Relationships
Reports to Dockmaster
Manages Front Desk Agents, Dockhands and Mates
External Relationships
Has regular contact with guests and members of the resort, as well as Directors and GMs of various resort departments.
Qualifications
• Must possess USCG Merchant Mariner Credential: Master, minimum 25 Tons
• Must possess a valid Drivers License- Class E.
Education/Experience Requirements
• Drug free and prepared to enter Maritime Consortium
• High School Diploma or GED
• Must have a minimum of 2 years’ experience commanding inspected passenger vessels in either inshore, near shore, or offshore operation.
• 3+ years’ experience in a Marina related position preferred.
Physical Requirements
Frequency Key: Rare - up to 1 hour, Occasional - 1-3 hours, Frequent - 3-6 hours, Constant - 6-8 hours
Physical Activity Frequency
Sitting Occasional
Walking, climbing stairs Frequent
Crouching/Bending/Stooping Frequent
Reaching Frequent
Pushing/Pulling Frequent
Near Vision Frequent
Far Vision Frequent
Hearing Constant
Talking Constant
Lifting/Carrying (15 lbs.) Frequent
Standing Constant
In the United States we are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Skills Required
- USCG Merchant Mariner Credential: Master, minimum 25 Tons
- Valid Class E driver's license
- Drug-free and prepared to enter Maritime Consortium
- High school diploma or GED
- Minimum 2 years of experience commanding inspected passenger vessels in inshore, near shore, or offshore operations
- 3 or more years of marina-related experience
- Proficiency with Microsoft Office, including Word, Excel, and Outlook
- Knowledge of Coast Guard regulations and safety drills for commercial vessel operations
- Availability to work weekends and holidays
- Ability to work outdoors in hot, humid conditions
What We Do
The Boca Raton, amidst 200 waterfront acres, is a private, gated Resort which provides a year-round escape for its members and guests. For nearly 100 years, people have experienced our unique vision of the coveted South Florida lifestyle. Now, a property-wide transformation is inspiring A New Golden Era, with new ways to eat, play, and stay. More than ever, the key to it all is our people—our team. Seize the opportunity to build your extraordinary future by becoming a key part of The Boca Raton, an icon of South Florida leisure. Enjoy perks that give you and your loved ones a taste of the exceptional experiences we provide our guests: - Travel discounts - Discounted meals - Exclusive property benefits - Discounted resort amenities in the summer - Camps and activities for associates' children Feel secure in your future while focusing on what matters today, including perks that promote financial wellness and work-life balance: - Competitive pay - 401(k) match - Paid life insurance - Mental wellness support Be celebrated for your hard work and surrounded by a team that lifts you up: - Associate appreciation month - Annual service and milestone awards - Monthly birthday celebrations Let your ambitions drive your dreams and take you as far as you want: - Tuition reimbursement - Lynn University discounts - Manager-in-training programs - Ongoing learning opportunities - Leadership development programs - Cross-departmental collaboration and job shadowing
