Help Deliver the Kalahari Experience
At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.
But we’re more than a resort. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, and communities, treating people like family, giving back generously, and creating spaces where everyone feels valued.
Through our partnership with charity: water, we’re also committed to bringing clean water to one million people in Africa.
Assistant Director of Sales
Kalahari Resorts & Conventions is seeking an Assistant Director of Sales. In this position, your primary objective is to assist the Director of Sales in overseeing and supporting the sales activity and production of the sales team to ensure the achievement of shared goals. The primary objective is to solicit, develop, and maintain accounts in assigned market segments through direct sales efforts and to ensure budgeted financial results are achieved and exceeded.
Key Responsibilities
- Assist in planning and executing strategies to drive group, event, and corporate bookings.
- Mentor sales staff, track performance, and guide team members in achieving their goals.
- Build and maintain relationships with key clients and event planners.
- Oversee sales for conventions, weddings, retreats, and special events.
- Collaborate with operations, catering, and convention services for seamless guest experiences.
- Maintain CRM records, analyze sales data, and support budget and forecast planning.
What We’re Looking For
- Minimum 5 years of hotel sales management experience, preferably at a property with over 500 guest rooms and at least 75,000 square feet of event space.
- Proven success in developing, managing, and closing group business.
- At least two years of experience as a Senior Sales Manager, with a focus on:
- Building and maintaining client relationships
- Identifying client needs and providing tailored solutions
- Overcoming objections and effectively closing sales
- Exceptional verbal and written communication skills are required.
- Demonstrated ability to establish rapport with prospects, guide them through the sales process, and secure business efficiently.
A Sampling of Our Benefits
Our team enjoys a comprehensive benefits package, including:
- Career growth opportunities with promotion from within
- 401(k) matching, paid time off, and holiday compensation
- Health, dental, and vision coverage for full-time associates
- Employee appreciation events, discounts, and perks at all resorts
- Education assistance programs to help advance your career
Be Part of Something Extraordinary
At Kalahari, we believe the best leaders Lead with Love—because love builds trust, inspires growth, and creates experiences that last a lifetime. That’s why we’re proud to be recognized by Forbes as one of America’s Best Midsize Employers, America’s Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.
Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.
| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA |
Kalahari Resorts & Conventions is an Equal Opportunity Employer.
Skills Required
- Minimum 5 years of hotel sales management experience
- Experience at a property with over 500 guest rooms and at least 75,000 square feet of event space
- Proven success in developing, managing, and closing group business
- At least two years of experience as a Senior Sales Manager
- Exceptional verbal and written communication skills
- Demonstrated ability to establish rapport with prospects and close business
- Experience maintaining CRM records and analyzing sales data; support budget and forecast planning
- Experience mentoring and guiding sales staff and tracking team performance
What We Do
Kalahari Resorts & Conventions is a family-owned company that operates some of America's largest indoor waterparks, expansive convention centers, signature eateries, and well-appointed rooms. They focus on creating memorable experiences through 'play, stay, meet, and eat,' positioning themselves as a leader in the hospitality and entertainment industry with multiple locations across the United States.
