Assistant Director - Revenue Cycle

The Harris Center for Mental Health and IDD, known as "The HARRIS CENTER," is seeking an experienced Assistant Director - Revenue Cycle to join our team. The Assistant Director, Revenue Cycle provides senior operational leadership across revenue cycle functions and direct oversight of professional coding operations, supporting the Director of Revenue Cycle in achieving financial performance, compliance, and operational excellence goals. This role acts as the primary operational deputy to the Director, ensuring day-to-day execution, leadership continuity, and alignment across billing, professional coding, AR, denials, payment posting, and revenue integrity functions. The Assistant Director is accountable for professional coding quality, productivity, audit readiness, and payer risk mitigation, while also leading manager-level leaders across downstream revenue cycle operations. This position is intentionally structured to support leadership continuity and succession planning.

Your role in Action:

Operational Leadership & Oversight

• Provide leadership across revenue cycle functions, including coding, billing, AR, denials, payment posting, and reporting.
• Act as Director’s backup and escalation point.
• Execute revenue cycle strategies and align operations to financial goals.

Professional Coding Leadership

• Lead professional coding operations and manage coding leadership team.
• Ensure compliance with coding standards and payer requirements.
• Drive coding accuracy, productivity, and audit readiness.
• Partner cross-functionally to improve documentation and reduce risk.
• Oversee workflows in Epic Resolute Professional Billing.

Performance & Process Improvement

• Monitor key KPIs (AR days, coding quality/productivity, denials, clean claims, collections).
• Lead process improvement initiatives and standardize workflows.
• Leverage Epic tools to enhance efficiency and outcomes.

Compliance & Risk Management

• Ensure compliance with regulatory and payer requirements.
• Support audits and manage corrective action plans.
• Partner with Compliance and Legal to mitigate risk.

People Leadership

• Manage and develop revenue cycle and coding leaders.
• Oversee staffing, productivity standards, and succession planning.
• Foster accountability and continuous improvement.

Financial Stewardship

• Support forecasting, reporting, and performance analysis.
• Partner with Finance to identify variances and revenue opportunities.
• Deliver executive-level insights and ensure data integrity.

Collaboration & Strategy

• Collaborate with leadership across Revenue Cycle, Finance, IT, and Compliance.
• Support system implementations and strategic initiatives.
• Contribute to planning and growth of professional services revenue.

What qualifications you will need:

Education:

• Bachelor’s degree (B.A.) or equivalent
• Healthcare Administration, Business Administration, or related field preferred. Master’s degree preferred.
• Current active professional coding certification is required

Experience:

• Minimum of 6 years of progressive experience in healthcare revenue cycle operations, with demonstrated expertise across multiple functional areas, including professional coding, billing, accounts receivable, denial management, and revenue integrity.
• Must have 4 years of leadership experience managing managers and/or large, complex operational teams.

 Knowledge Skills and Abilities:

• The ideal individual will have demonstrated experience leading professional coding operations, alongwith a strong working knowledge of billing, professional coding, accounts receivable, and denialmanagement workflows.
• Experience with Epic revenue cycle applications, including Resolute Professional Billing, is strongly preferred.
• Must also demonstrate strong Microsoft Excel skills, including data analysis and reporting functions. In addition, must demonstrate strong analytical, leadership, and communication skills to effectively manage complex operational environments and drive performance across multiple functional areas.

The Harris Center is the state-designated Local Mental Health Authority and Local Intellectual and Developmental Disability (IDD) Authority serving Harris County, Texas.  As the largest behavioral and developmental disability care center in Texas, The Harris Center provides care to over 90,000 people and has an annual budget of over $300 million.

As part of its mission to transform the lives of people with behavioral health and IDD needs in the third largest county in the United States, The Harris Center provides a full continuum of services at 80 different sites across Harris County. In addition, services are provided in more than 40 different languages as well as sign language in order to better serve what is one of the largest communities in the nation.

By utilizing the unique expertise of its more than 2,500 employees, The Harris Center is committed to meeting the behavioral health and IDD needs of Harris County residents and giving them hope to live to their fullest potential.

What else you should know:

• This posting is associated with position #1332.

 What we have to offer:

The Harris Center not only offers a competitive salary but also a suite of excellent benefits designed to enrich your life both professionally and personally. Imagine a future with a robust retirement plan complemented by our generous company matching – a testament to our investment in your long-term financial well-being. Experience the unique advantage of our prior service credit, accelerating your journey towards a more substantial Paid Time Off accrual, empowering you to enjoy well-deserved breaks.

Enjoy Cell Phone Discounts, exclusive entertainment deals through Tickets at Work, and a free Headspace subscription for mental wellness. Additionally, our Employee Assistance Program supports your overall well-being.

Take advantage of significant financial relief through student loan forgiveness as a valued member of The Harris Center team. As a qualifying entity, our employees are eligible for various student loan forgiveness programs, designed to alleviate the financial burdens associated with higher education.

Contributes to suicide care and prevention by embracing our values and applying a trauma-informed approach rooted in safety, trust, choice, collaboration, and empowerment.