QUALIFICATIONS:
Education
Required:
Bachelors required
At least 2 years of relevant experience
Preferred:
Master's degree in Higher Education, Student Affairs, or relevant field
3-5 years of relevant experience
Experience and Training
Experience in complex decision-making
Experience managing multiple projects simultaneously
Experience supervising staff
Experience developing rapport in one-on-one relationships
Experience supervision of full-time staff
Established practice of encouraging full community involvement
Record of collaboration across functional work areas
Be current on research and trends in Higher Education
Knowledge, Skills, Ability:
Ability to communicate with a variety of stakeholders
ESSENTIAL FUNCTIONS:
Recruitment and Selection
Chair and lead the Selection Committee, which is comprised of professional staff and graduate students from the Office of Residence Life.
Assess, plan, and implement the recruitment and hiring process for all student staff positions (Senior RA, Resident Assistant, Summer RA, Community Assistant, Office Assistant, Graduate Assistant)
Work with student employment to ensure students are properly onboarding and to remain in compliance with student employment policies
Coordinates recruiting efforts for all professional staff positions
Organize selection committee to review applicants, conduct interviews, and select candidates for hiring
Organizing all on-campus interviews and ensuring staff are trained in best practices for interviewing
Partners with HR to ensure positions are properly posted and staff are properly on-boarded
Advises the Residence Life communications and marketing committee, which is chaired by a Community Director
Ensures the committee is managing social media sites properly
Ensures staff create marketing materials to promote department events and initiatives
Ensures committee is aligned with University communication standards
Supervision:
Supervise Community Directors
Ensures proper oversight of their designated community
Ensures proper management of various software systems (Maxient, StarRez, eRezLife)
Ensures proper supervision of student (graduate and undergraduate) staff
Ensures proper execution of the residential curriculum: community meetings, programming, Panther Chats (intentional conversations), bulletin boards
Participates in evaluation conversations for staff
Manages any escalations as result of the communities the Community Directors oversee
Responsible for the overall development of Community Directors
Administrative Responsibilities:
Assists with management of department budget
Assists in implementation of management of software systems (Maxient, StarRez, eRezlife, Workday, etc.)
Serves on various divisional and college committees.
Responds to concerns from students, parent/guardian, faculty, and staff.
Serve in on-call rotations for department
Assists with designing and interpreting various assessments done within the department.
Assists with administrative aspects of hall openings and closings at breaks.
Assists with Open House and Orientation events
Oversee student staff pay in conjunction with HR and Student Employment
Other Position Expectations
Commitment to holistic education
Commitment to student development
Facilitate, support, and participates in the mission of the University by assisting in and providing an environment within the residence halls conducive to personal development and academic achievement.
Assists with students' transition through college life and to their self-development to the extent that each understands and evaluates their own purpose for being in college.
Serves as a resource for students in academic, co-curricular and extra-curricular areas; to provide program and staff support for proper recognition and referral of students' personal problems.
Facilitates the development of programs and strategies aligned with the residential curriculum that will assist student development
Develops positive collaborative relationships with offices across campus, including but not limited to Housing, Campus Security and Police, Student Employment, Campus Enhancement, Care & Conduct, Student Engagement, etc.
Assists in the formation of policies that govern residential life; to assist students in understanding policies established for community living; to work with staff members in dealing with inappropriate behavior they encounter and in developing programs to address those problems; and to adjudicate cases through the campus conduct process.
Stays abreast of best practices and student needs in Housing and Residence Life to ensure our department is serving our students best
Promotes the safety of students, student property and the property of the University
To undertake any other reasonable duties that may be requested or assigned by the Director of Residence Life
Position Benefit:
Salary
Provided housing in a University Owned House near campus
*Fully furnished and all utilities included (internet, cable, electricity, water)Meal Plan: 19 meals a week while students are on campus (excludes parts of summers and some breaks)
Free parking on-campus
Full benefits as outlined through the Office of Human Resources
For more information about this position, please contact Charlene Kilpatrick, Director of Residence Life at [email protected] or Timothy Robinson, Director, Fraternity and Sorority Life at [email protected] or Sydney Jackson, Community Director at [email protected]
Skills Required
- Bachelor's degree required
- At least 2 years of relevant experience
- Master's degree in Higher Education or Student Affairs preferred
- 3-5 years of relevant experience preferred
- Experience in complex decision-making
- Experience managing multiple projects simultaneously
- Experience supervising staff
- Ability to communicate with a variety of stakeholders
What We Do
At High Point University, every student receives an extraordinary education in an inspiring environment with caring people
