The Merchant Building is a 32-story transformational mixed-use development featuring a luxury hotel, private residences, and members club, opening 2027. Situated at the center of Columbus and anchored by the historic North Market, the building rises within a city poised for extraordinary growth and renewed cultural vitality.
The history of the North Market reflects the story of America itself, one of purpose, resilience, community, and preservation. The Merchant Building draws inspiration from this legacy and is unified by the spirit of the merchants who believed that dedication and hard work deserves reward.
Here, design and service come together to create a carefully curated environment, one that offers a refined and private lifestyle experience. A vertical neighborhood where living, hospitality, wellness, work, and community are thoughtfully integrated, all guided by a single ethos: make life better through care, craft, and service. Life at The Merchant Building will be defined by hospitality-centered living, seamless luxury delivered with quiet ease. It is a place where every day will feel more special than anywhere else.
This individual has a general knowledge of all things related to people + culture and looks for ways to assist team members and applicants, all while ensuring that experience is the Makeready way; always valuing people over process. This individual will have a broad knowledge of people and culture (HR) functions, including talent acquisition, onboarding, learning & development, team member relations, payroll, and performance management.
Requested Tasks
- Handle team member relations, counseling, and exit interviews
- Investigate team member relations issues and counsel leaders on team member issues
- Assist leaders in the recruitment effort for all exempt and non-exempt team members
- Participate in safety meetings to ensure the program meets every necessary component
- Maintain compliance with federal, state, and local employment and benefits law and regulations
Requested Capabilities
- Prior Assistant Director of Sr. Manager experience is required
- An approachable, personable, and friendly personality
- Attention to detail and highly organized
- A sense of discretion as this role handles sensitive team member information
As part of the Makeready collection, we proudly offer a variety of thoughtful benefits and perks for eligible team members, including accommodating PTO/PTO exchange, medical/dental/vision benefits, maternity/paternity leave, pet insurance, company-matched dependent care & 401k, student loan repayment program, and a wide range of additional ancillary benefits. The health, happiness, and well-being of our team is our top priority.
We take pride in our Guiding Principles to help define how we successfully work together. We follow them not out of duty but live by them instinctively.
Makeready LLC and its affiliated entities are proud to encourage and support an environment where everyone can be a successful team member as their true independent self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities, and job performance.
Job Close Date 2/28/26 or until filled.
Skills Required
- Prior Assistant Director or Senior Manager HR experience
- Broad knowledge of HR functions (talent acquisition, onboarding, learning & development, payroll, performance management)
- Experience handling team member relations, counseling, investigations, and exit interviews
- Knowledge of federal, state, and local employment and benefits law and regulations
- Approachable, personable, and friendly demeanor
- High attention to detail and strong organizational skills
- Ability to exercise discretion handling sensitive employee information
What We Do
Makeready is a place maker, a company specializing in branding, design, & operations of hotels, restaurants, retail, & other experiential platforms. At its core, hospitality is about sharing. It is the act of opening one’s doors, asking others to come in, and showing them kindness and respect. We believe that our preparation gives us the opportunity to make a difference in a guest’s stay. Through careful preparation we lay the groundwork for a guest’s experience, and in dedication to thoughtful execution we strive to bring it home. We are committed to creating unique experiences where all feel welcome, cared for, and ultimately valued. Because in this we have the greatest opportunity to have a positive impact on the world around us—starting with the person in front of us.
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