Assistant Director People & Culture

Posted 4 Hours Ago
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Four Seasons, MO, USA
In-Office
Senior level
Travel • Hospitality
The Role
Lead the People & Culture and Employee Experience team at a luxury seasonal hotel. Responsibilities include coaching staff, applying French employment law, managing employee relations and conflicts, overseeing recruitment and HR administration, supporting training and payroll documentation, managing seasonal staffing, supervising time and attendance, and maintaining confidentiality. The role requires strong hospitality HR experience, organizational ability, interpersonal skills, and fluency in French and English.
Summary Generated by Built In

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Our modern 55-room chalet continues the legacy of the Rothschild family, who set out nearly a century ago to craft an unparalleled resort experience. A cozy and exclusive mountain retreat, it offers an inviting escape in both summer and winter. Play one of the world’s finest Alpine golf courses, relax in the region’s largest spa, and dine at La Brasserie Benjamin where the richness of French cuisine is celebrated through refined dishes. Craving for Pan-Asian food? discover the world of our restaurant Kaito and for a breathtaking view, let’s meet at Edmond’s, our fine dining restaurant. For those who love to hit the slopes or the trails, L'Idéal 1850, our high-altitude restaurant, is the perfect spot to unwind during an adventure-packed day. 

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.


About the location:Our modern 55-room chalet continues the legacy of the Rothschild family, who set out nearly a century ago to craft an unparalleled resort experience. A cozy and exclusive mountain retreat, it offers an inviting escape in both summer and winter. Play one of the world’s finest Alpine golf courses, relax in the region’s largest spa, and dine Benjamin where the richness of French cuisine is celebrated through refined dishes. Craving for Pan-Asian food? discover the world of our restaurant Kaito and for a breathtaking view, let’s meet at Edmond’s, our fine dining restaurant. For those who love to hit the slopes or the trails, L'Idéal 1850, our high-altitude restaurant, is the perfect spot to unwind during an adventure-packed day.
Notre Position :Au sein du service People and Culture, au poste d'Assistant Director People and Culture Manager, vous aurez pour mission:  
  • Gestion d’une équipe People & Culture et Employee Experience
  • Former, inspirer l’équipe en apportant support et coaching 
  • Apporter une expertise en droit du travail français 
  • Connaissance de la Convention Hôtellerie et Restauration 
  • Résolution de conflits en apportant de l’objectivité 
  • Manager l’expérience “ employé “ du recrutement, la gestion de l’administratif, la formation aux documents de solde de tout compte 
  • Gestion de la saisonnalité  
  • Supervision de la gestion des temps et des activités
  • Travailler harmonieusement avec les équipes du domaine tout en préservant la confidentialité du service People & Culture. 
 Profil recherché : Vous justifiez d’une expérience significative dans l’hôtellerie de luxe et vous savez travailler dans un établissement saisonnier et dans le respect des standards de qualité de l’hôtel. 
Vous êtes une personne sérieuse, présentant un grand professionnalisme et un grand savoir-être. 
Votre motivation et votre dynamisme feront toute la différence ! 
  « La liste des tâches précisées ci-dessus n’est pas exhaustive, votre fonction supposera une adaptation constante à des situations de forte activité et de gestion spécifique de relations clients ».  Qualifications requises :
  • Français, Anglais
  • Excellente connaissance de la législation française du travail 
  • Compétences en relations interpersonnelles  
  • Gestion de plusieurs tâches dans un environnement saisonnier  riche en intensité
  • Etre proactif, créatif et aimant travailler en équipe. 
  • Expérience préalable de minimum 5 ans en Ressources Humaines. 
  • Excellentes compétences analytiques et organisationnelles. 
 Nos avantages : 
  • Salaire compétitif 
  • Annuel Incentive Plan
  • 13ème mois dès l'embauche
  • Jours fériés acquis dès l'embauche
  • Indemnité de logement / Possibilité d'obtenir un logement à disposition pendant la première période d'essai
  • Mutuelle d’entreprise 
  • Programme de reconnaissance
  • Opportunités de développement au sein du groupe
  • Nuits gratuites et prix avantageux
  • Pressing pour les vêtements professionnels
  • Cafétéria 

Skills Required

  • Minimum 5 years of prior experience in Human Resources
  • Significant experience in luxury hospitality
  • Experience working in a seasonal establishment
  • Excellent knowledge of French employment legislation
  • Knowledge of the French Hotels and Restaurants collective agreement
  • Fluency in French and English
  • Strong interpersonal skills
  • Ability to manage multiple tasks in an intense seasonal environment
  • Excellent analytical and organizational skills
  • Proactive, creative, team-oriented approach
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The Company
HQ: North York
33,981 Employees
Year Founded: 1961

What We Do

Four Seasons Hotels and Resorts opened its first hotel in 1961, and since that time has been dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. Currently operating more than 120 hotels and resorts, and more than 50 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. To learn more about our career opportunities, visit fourseasons.com/careers. For more information and reservations, visit fourseasons.com. For the latest news, visit press.fourseasons.com and follow @FourSeasonsPR on Twitter.

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