Assistant Director of Operations

Posted 2 Days Ago
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York, PA, USA
In-Office
Senior level
Food • Logistics • Other
The Role
Oversee distribution center operations, including performance management, annual planning, peak staffing, customer service, process improvements, safety, regulatory compliance, audits, training, and team development. Coordinate with internal teams and customers to resolve delivery issues and service gaps. Manage operational investments, succession planning, performance appraisals, and engagement initiatives across warehouse and transportation functions.
Summary Generated by Built In
Position Overview

Job DescriptionDescription

  • Evaluate performance and potential of all distribution center functions, address performance gaps, and take corrective action to ensure delivery against operating objectives. Support preparation of and delivery against annual operation plans for campus operations. Forecast and develop plans for peak and holiday staffing, equipment, and scheduling.
  • Create high customer service expectations among team members; monitor results, address gaps. Communicate with Account Team, Customer Service, Senior Leadership, and Customer on any late deliveries, special requests, or service gaps.
  • Direct the adoption and use of improved processes, new assets, and new facilities; accountable for achieving incremental business results from the use of these investments. Collaborate cross functionally with other business units as needed to ensure customer satisfaction, further company initiatives, and drive company results.
  • Maintain a safe environment for team members and visitors in accordance with company policies and health and safety regulations; accountable for providing a safe work environment, elimination of accidents, and the security of distribution center facilities and team members while on property. Oversee record keeping, regulatory compliance, inspections, audits, safety training, associate development, etc.
  • Assist in the development of individual and team performance improvement goals aimed at supporting achievement of campus and company objectives. Conduct performance appraisals. Support succession planning, team building, and engagement activities.
  • Travel Required:No

Environment

  • Warehouse : Perishable Warehouse (28F to 60F)
  • Warehouse : Freezer (-20F to 0F)
  • Warehouse : Store/Grocery Warehouse (50F to 90F)
  • Office : Office Temperature (65F to 75F)

Skills

  • Specialized Knowledge : Extensive experience and skill in retail distribution processes, logistics, supply chain management, warehouse operations, transportation operations
  • Special Skills : Familiarity with D.O.T regulations, tractor/trailer operations
  • Physical abilities: : Position primarily requires sitting at a workstation and working on a computer. The role will also entail walking in outdoor and/or warehouse environments.
  • Other: : Strong leadership skills including team facilitation, training, and motivation; able to work well with all levels of team members with different background and needs

Years Of Experience

  • 7-10 : Work experience in retail operations, distribution, transportation, logistics and / or supply chain management or an equivalent combination of education and experience

QualificationsBachelor's Degree - General Studies

Shift

CompanyC&S Wholesale Grocers, LLC

About Our Company

C&S Wholesale Grocers, LLC is an industry leader in supply chain solutions and wholesale grocery supply in the United States. Founded in 1918 as a supplier to independent grocery stores, C&S now services customers of all sizes, supplying more than 7,500 independent supermarkets, chain stores, military bases and institutions with over 100,000 different products. C&S also proudly operates and supports corporate grocery stores and services independent franchisees under a chain-style model throughout the Midwest, South and Northeast. We are an engaged corporate citizen, supporting causes that positively impact our communities.
Working Safely is a Condition of Employment at C&S Wholesale Grocers, LLC. C&S Wholesale Grocers is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. The Company provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

Skills Required

  • 7-10 years of experience in retail operations, distribution, transportation, logistics, supply chain management, or an equivalent combination of education and experience
  • Bachelor's degree in General Studies
  • Extensive experience with retail distribution processes, logistics, supply chain management, warehouse operations, and transportation operations
  • Familiarity with D.O.T. regulations and tractor/trailer operations
  • Strong leadership skills, including team facilitation, training, and motivation

C&S Wholesale Grocers Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about C&S Wholesale Grocers and has not been reviewed or approved by C&S Wholesale Grocers.

  • Strong & Reliable Incentives — Incentive-paid warehouse roles offer the chance to earn good money when hitting or exceeding engineered standards, with overtime further increasing take-home pay. In fast-paced operations, high-output workers can attain attractive earnings through case-pick incentives.
  • Healthcare Strength — Medical, dental, and vision coverage start on day one with in-network preventive care covered at 100%, plus telehealth access. HSA/FSA options and VSP vision provide additional coverage flexibility.
  • Retirement Support — A 401(k) with a company match begins when employees start contributing. The immediate start to matching enhances accessibility of retirement savings from the outset.

C&S Wholesale Grocers Insights

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The Company
HQ: Keene, NH
10,001 Employees
Year Founded: 1918

What We Do

C&S Wholesale Grocers, Inc. is an industry leader in supply chain solutions and wholesale grocery supply in the United States. Founded in 1918 as a supplier to independent grocery stores, C&S now services customers of all sizes, supplying more than 7,700 independent supermarkets, chain stores, military bases and institutions with over 137,000 different products. We are an engaged corporate citizen, supporting causes that positively impact our communities.

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