Assistant Director of Instructional Support

Posted 19 Days Ago
Be an Early Applicant
Sellersburg, IN, USA
In-Office
45K-50K Annually
Senior level
Edtech • Information Technology • Professional Services • Manufacturing
The Role
Provide leadership for instructional support at the Sellersburg campus: train and onboard adjunct faculty, deliver LMS and educational technology helpdesk support, ensure digital accessibility, conduct course quality reviews, coordinate eCampus bookstore services, and collaborate with IT and academic leadership to integrate instructional technologies and promote effective teaching practices.
Summary Generated by Built In
As a member of the academic affairs team, the assistant director of instructional support will provide leadership and coordination for educational technology resources for the Sellersburg campus, will provide robust and comprehensive digital accessibility and educational technology training for all faculty, and will serve as the point of contact and support for adjunct faculty from all disciplines. The person in this position will work closely with academic leadership to promote academic excellence through innovative instructional strategies, professional development, and the integration of educational technology.
Salary Range: $45,000 - $50,000 (based on education and experience).

Primary Responsibilities

  • Develop and oversee instructional support services, faculty workshops, including adjunct faculty training and onboarding, and peer mentoring initiatives.
    • Collaborate with Assistant Vice Chancellor for Academic Affairs and Assistant Director of Academic Support to coordinate new adjunct faculty onboarding orientation and training
    • Ensure clear communication between the College and all adjunct faculty about policies, required faculty reporting, student success initiatives, faculty resources, etc.
  • Collaborate with faculty to implement evidence-based teaching practices that improve student engagement and success.
  • Provide technical support and training for faculty in utilizing digital tools and resources.
  • Facilitate training sessions on the use of learning management systems (LMS), digital accessibility, and other educational tools.
    • This includes support for all courses, self-paced learning modules, multimedia/interactive learning elements, accessibility standards, and other resources or tools.
  • Provide helpdesk support for the Learning Management System (LMS) and related integrations and educational technology tools for students, faculty and staff.
  • Contributes to the development and maintenance of the knowledge base for educational technology tools at the College.
  • Provide academic course quality assurance by conducting course audits and quality reviews at the direction of campus and/or IvyOnline leadership, as needed.
  • Lead the evaluation and adoption of educational technologies to enhance teaching and learning.
  • Work with IT and academic departments to ensure the seamless integration of technology in classrooms.
  • Coordinate campus virtual bookstore services (eCampus)
  • Serve as primary point of contact for student needs and questions.
  • Coordinate communication to students and faculty to assist in eCampus material access for students.
  • Serve as campus liaison for eCampus staff and Systems Office points of contact.

Additional Duties

  • Frequently collaborate with other members of the academic support team as well as campus partners in academic and student affairs.
  • Demonstrate support for Ivy Tech Community College and its mission.
  • Other duties logically associated with the position may be assigned

Minimum Qualifications:

  • Bachelor’s degree in education, Instructional Technology or Design, or Information Technology, Computer Science, or related field is required.
  • Knowledge of instructional design principles and educational technology tools that support traditional, hybrid, and online learning
  • Knowledge of various digital learning platforms such as learning management systems (Canvas, Blackboard, Brightspace, etc.), publisher platforms (Pearson’s MyLabs\Mastering, McGraw-Hill Connect, Cengage MindTap, etc.), and other platforms required.
  • Demonstrated knowledge of Microsoft Office and Windows based computer application.
    • Knowledge of communication platforms such as email, instant messaging (Microsoft Teams, Slack), and synchronous webcast meeting tools (Zoom, Microsoft Teams, GoTo Meeting) is required.
  • Possess effective oral and written communication skills necessary to deliver technical information to a nontechnical audience.
  • Direct college classroom teaching experience
  • Available some weekday evening hours

Preferred Qualifications:

  • Experience in a community college setting
  • Master’s degree in Education, Instructional Design, Curriculum Development, or a related field
  • Successful completion of Quality Matters Applying the Quality Matters Rubric (APPQMR) and Higher Education Peer Reviewer Course (PRC) is preferred and will be required as part of ongoing professional development.
  • Knowledge of effective teaching practices/pedagogy and best practices in teaching and learning and/or training is preferred.
  • Ability to prioritize multiple tasks and projects in an environment with potential for interruptions.
  • Ability to learn new systems efficiently and adapt to new standards and practices.

Proudly named a Louisville Business First's 2025 and 2026 Best Places to Work - Ivy Tech Community College, Sellersburg

Ivy Tech is committed to supporting the well-being, growth, and financial security of our full-time faculty and staff. Our comprehensive benefits package includes:

Health & Wellness

  • Multiple medical plan options paired with a Health Savings Account with a generous employer contribution

  • Dental plan with no-cost preventive services and coverage for orthodontia

  • Vision plan with low-cost exams and allowances for glasses or contact lenses

  • Employee Assistance Program offering no-cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources

  • Wellness program with opportunities to earn $250 in Wellness Rewards

  • Flexible Spending Accounts for healthcare (limited purpose) and dependent care

Retirement & Financial Security

  • 10% employer retirement contribution, fully vested after two years

  • Basic life insurance equal to annual salary paid by the College, with optional supplemental coverage

  • Short-term and long-term disability benefits

Educational Benefits

  • Fee remission for employees, spouses, and dependent children

  • Tuition assistance for undergraduate, graduate, and doctoral programs

  • Paid professional development opportunities

Work‑Life Balance

  • Generous paid time off, including vacation, sick leave, holidays, and winter recess

  • Flexible work arrangements where available

  • Paid childbirth recovery leave (8 weeks)

  • Paid parental leave (4 weeks)

Additional Perks

  • Eligibility for Public Service Loan Forgiveness

  • Additional discounts on gym memberships, transportation, and various retail services

Ivy Tech is proud to offer benefits that support your health, your family, and your future—because when our employees thrive, our students and communities thrive too. For more information on Ivy Tech Benefits, visit https://careers.ivytech.edu/benefits.

Note: Employees who re-hire with the College within 180 days of leaving a full-time position with the College may be eligible for additional benefits depending on their bridged seniority date.


Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.

Skills Required

  • Bachelor's degree in Education, Instructional Technology or Design, Information Technology, Computer Science, or related field
  • Knowledge of instructional design principles and educational technology tools for traditional, hybrid, and online learning
  • Knowledge of learning management systems and digital learning platforms (Canvas, Blackboard, Brightspace, publisher platforms such as Pearson MyLabs/Mastering, McGraw-Hill Connect, Cengage MindTap)
  • Demonstrated knowledge of Microsoft Office and Windows-based computer applications
  • Knowledge of communication and synchronous meeting platforms (email, Microsoft Teams, Slack, Zoom, GoTo Meeting)
  • Effective oral and written communication skills to convey technical information to nontechnical audiences
  • Direct college classroom teaching experience
  • Availability for some weekday evening hours
  • Experience in a community college setting
  • Master's degree in Education, Instructional Design, Curriculum Development, or a related field
  • Successful completion of Quality Matters APPQMR and Higher Education Peer Reviewer Course (PRC)
  • Knowledge of effective teaching practices/pedagogy and best practices in teaching and learning/training
  • Ability to prioritize multiple tasks and adapt to new systems and standards
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The Company
HQ: Indianapolis, IN
6,500 Employees

What We Do

Ivy Tech Community College is a public community college system in Indiana that provides technical, vocational, and academic education across more than 70 programs.

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