Assists with the daily operations of a department or work unit. Develops program guidelines and policies and may be responsible for the implementation of major programs or projects within a department.
ResponsibilitiesEssential Duties and Responsibilities
Fraternity and Sorority System Leadership (40%)
- Provide comprehensive leadership and oversight for all Fraternity and Sorority Life (FSL) operations, including budget management, data collection, assessment, and information sharing.
- Serve as the primary advisor to one or more governing councils (Interfraternity Council, National Pan-Hellenic Council, and College Panhellenic Council) and provide overall leadership to all governing bodies within FSL.
- Oversee the coordination and assessment of the chapter coaching program to promote organizational effectiveness and sustainable leadership practices.
- Develop and implement programs that align with university priorities, support student learning, and advance holistic development through values-based leadership.
- Partner with campus departments and external stakeholders to integrate FSL programming into broader student engagement and leadership development efforts.
- Lead ongoing strategic planning efforts by setting measurable goals, identifying emerging needs, and developing long-term objectives that strengthen the FSL community.
- Plan and execute signature FSL events such as Greek Week, National Hazing Prevention Week, and recruitment/intake programs.
- Develop and implement FSL Standards of Excellence, including corresponding awards, recognition programs, and annual evaluations.
Remain current on local, regional, and national trends impacting fraternity and sorority life, incorporating best practices and research into policies, training, and advising.
Supervision (20%)
- Provide direct supervision, mentorship, and performance management for the Coordinator of Fraternity and Sorority Life, ensuring alignment with divisional and departmental goals.
- Establish clear expectations and performance benchmarks that support professional growth, accountability, and excellence in program delivery.
- Conduct regular one-on-one meetings to provide feedback, coaching, and support in the Coordinator and graduate assistant’s daily responsibilities and long-term professional development.
Create a structured supervision plan that emphasizes leadership development, strategic thinking, and effective management of student leaders and programs.
FSL Recruitment and New Member Development (20%)
- Provide strategic leadership and support for all fraternity and sorority recruitment and intake processes, ensuring compliance with university, local, and inter/national organization laws and standards.
- Review and approve new member education programs to ensure alignment with organizational values, risk management expectations, and educational best practices.
- Design and facilitate workshops and training sessions for chapter and council leaders focused on recruitment strategy, member education, and retention.
- Support the creation of values-based new member experiences that promote inclusion, academic success, and leadership growth.
- Collaborate with governing councils and chapter leadership to assess and enhance recruitment effectiveness, participation, and outcomes.
Provide logistical coordination and resource support for departmental and council-led training initiatives, retreats, and leadership programs.
Education, Compliance and Operations (15%)
- Develop and coordinate educational initiatives focused on hazing prevention, risk reduction, bystander intervention, and alcohol and other drug education.
- Serve as a subject matter expert on risk management and compliance issues within the FSL community, ensuring adherence to university policies, national organization guidelines, and relevant laws.
- Create, audit, and maintain FSL standards and operational processes to ensure effective chapter management, accountability, and compliance.
- Develop a comprehensive tracking system for leadership education, training participation, and compliance follow-up to ensure consistent implementation of expectations.
- Collaborate with university partners to coordinate procurement, vendor compliance, and event management processes for FSL-related activities.
- Support the councils in developing leadership goals, accountability structures, and assessment methods to promote measurable growth.
Stay informed on current legislation, university policies, and national best practices that impact fraternity and sorority operations.
Perform additional responsibilities as assigned to support departmental and divisional goals. (5%)
Master’s Degree and three (3) years of relevant experience.
Applicants must be authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.
About UsThe University of Memphis is a leading, student-centered, urban public R1 research institution. Located in Memphis, Tennessee, on 1,160 acres. The University serves a population of nearly 20,000 students and 2,500 employees, including more than 1,000 full-time faculty members. The University offers bachelor’s degrees in more than 230 areas of study, master’s degrees in more than 50 subjects and doctoral degrees in 26 disciplines; supported an institutional record of more than $100 million in research awards for FY24; and has an operating budget of close to $500 million.Skills Required
- Master's Degree
- Three (3) years of relevant experience
- Authorization to work in the U.S.; employer will not sponsor visas
What We Do
The University of Memphis is a public research university in Memphis, Tennessee, committed to academic excellence and community engagement. Driven by a philosophy of 'doing,' the institution leverages a diverse workforce of faculty and staff to foster a dynamic learning environment. The university provides a comprehensive range of educational opportunities and maintains a strong commitment to equal employment and institutional equity.



