The Role
Oversee financial operations, ensuring client deliverables are accurate and efficient. Manage relationships, conduct reconciliations, and lead client communications. Develop process improvements and mentor reports.
Summary Generated by Built In
About API
Accommodations Plus International (API) is the global leader in crew accommodation and travel logistics, powering over 18 million crew room nights each year for 100+ airlines and travel operators worldwide. Our Global reach ensures that airline crews are rested, transported, and connected so global aviation runs on time.
Position Summary
- Verify monthly reporting packages for accuracy and completeness prior to transmission to the client.
- Conduct spot-checks and reconciliations of data sourced from multiple internal systems and teams to ensure consistency and integrity.
- Review monthly reporting to ensure suppliers are uploading invoices accurately and within established timelines; escalate and resolve issues as needed.
- Develop a comprehensive understanding of each client’s business model, contractual obligations, and program objectives to ensure all deliverables support a successful, long-term relationship.
- Partner closely with the Business Development, Integration and Client Delivery teams to facilitate a seamless client transition from contract signing through implementation and ongoing operations.
- Participate in and lead client communications, including weekly performance meetings, monthly business updates, and quarterly business reviews (QBRs).
- Develop expertise in API’s proprietary technology platforms and serve as a knowledgeable resource for clients and internal stakeholders.
- Identify and recommend process improvements that increase operational efficiency, reduce manual effort, and improve reporting accuracy.
- Mentor, develop, and manage direct reports, providing coaching, performance feedback, and professional growth opportunities.
- Collaborate cross-functionally with Client Delivery and Technology teams to resolve client issues and drive program performance.
- Monitor key performance indicators (KPIs) and prepare executive-level summaries highlighting trends, risks, and opportunities.
- Support audits, compliance reviews, and ad hoc financial analyses as requested by leadership.
- Demonstrated ability to manage client deliverables and supplier relationships with moderate oversight.
- Contributes to strategic planning initiatives and executes against established account strategies.
- Participates in client meetings and supports QBR preparation under the guidance of senior leadership.
- Owns end-to-end client financial operations and acts as the primary financial point of contact for assigned accounts.
- Minimum 5-7 years of progressive experience in financial operations, financial analysis, accounting, or a related field.
- Bachelor’s degree in Business, Accounting, Finance, or a related field.
- Strong analytical and problem-solving skills, with the ability to interpret complex data sets and communicate findings clearly to both technical and non-technical audiences.
- Advanced proficiency in Microsoft Excel and PowerPoint.
- Comfortable working with business partners, managing competing deadlines, and adapting to a dynamic, fast-paced environment.
- Strong customer and client service skills, with the ability to positively represent API in client-facing situations.
- Experience managing supplier or vendor relationships at scale.
- Prior experience supporting Quarterly Business Reviews (QBRs) and executive-level reporting.
- Ability to work effectively with and understand diverse cultures, both domestically and internationally.
- An organized self-starter who works proactively and independently.
- Ability to multitask and consistently deliver under strict deadlines.
- Strong attention to detail with a commitment to producing high-quality work.
- Proficiency in Power BI, Power Query, or similar data analytics and reporting tools.
- Familiarity with SQL, data visualization tools, and NetSuite are ideal but not required.
- Experience in the travel, hospitality, airline or rail industry is ideal but not required
- Problem Solving and Analysis
- Relationship Building
- Business Acumen
- Strategic Thinking
- Results Driven
- Leadership
- Customer Focus
- Process Management
- Technical Capacity
- Communication Proficiency
- Opportunity to support the financial operations of a large, high-impact client account
- Health, dental, and vision insurance
- Competitive 401(k) matching
- Paid Time Off
Skills Required
- Minimum 5-7 years of progressive experience in financial operations, financial analysis, accounting, or a related field.
- Bachelor's degree in Business, Accounting, Finance, or a related field.
- Strong analytical and problem-solving skills, with the ability to interpret complex data sets and communicate findings clearly.
- Advanced proficiency in Microsoft Excel and PowerPoint.
- Strong customer and client service skills, with the ability to positively represent API in client-facing situations.
- Experience managing supplier or vendor relationships at scale.
- Prior experience supporting Quarterly Business Reviews (QBRs) and executive-level reporting.
- Ability to work effectively and understand diverse cultures, both domestically and internationally.
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The Company
What We Do
As the worldwide leader in crew accommodation solutions for over 35 years, API uses proprietary technology, unique software solutions, and our highly experienced team to make sure over 20,000 crew members from more than 90 airlines rest comfortably every night. API’s end-to-end technology platform will transform the way airlines manage crew travel. o Mobile platform, MyCrewCare o Sourcing & Contracting o Crew Planning o Daily Operations & IROPS o Distressed Passenger o Billing & Reconciliation o Business Analytics Offering global support with 24 locations worldwide & Operations Centers in New York, Hong Kong, London and Sao Paolo –making API the only accommodation partner with global teams ready and able to assist 24/7. Visit www.apiglobalsolutions.com to learn more or send us a LinkedIn message!
