Assistant Director of Financial Aid

Posted 2 Days Ago
Be an Early Applicant
Fort Wayne, IN, USA
In-Office
38K-60K Annually
Mid level
Edtech • Information Technology • Professional Services • Manufacturing
The Role
Provide financial aid counseling, process and package federal, state, and institutional aid, manage disbursements and records, supervise staff and work-study students, maintain Banner and scholarship systems, coordinate with Bursar's Office, run financial literacy programs, and support outreach and compliance (FERPA).
Summary Generated by Built In
Provide general financial aid counseling to students. The Assistant Director of Financial Aid will assist the department with processing all aid eligible programs. Specific day-to-day responsibilities include supervision of the overall operation of department staff, work study students, coordinating aid processing, authorization, and disbursement processes with the Bursar’s Office. Position entails managing the College’s student financial literacy programs and continually updating information that can assist prospective and current students through a seamless financial aid process for the Kosciusko and Fort Wayne campuses. This position will service the Fort Wayne Service area with a minimum of one day per week at the Kosciusko Campus.
Salary:
$38,289 to $59,805 Compensation will be commensurate with the requirements of the position and the candidate’s relevant experience and education.

Major Responsibilities:

  • Provide both individual and group counseling regarding availability of financial assistance, explain the FAFSA application process and assist with completing of applications.

  • Process applications and other materials related to financial assistance, including Pell grant, student/parent loan applications, and assist students with verification processes to determine student eligibility.

  • Package financial aid awards, disburse funds, notify students and agencies of disbursements and process necessary reports related to federal, state and institutional aid programs.

  • Maintain accurate electronic records for student aid applicants and helps in collecting data for required reporting.

  • Monitor and enforce academic standards of progress.

  • Assist with awarding scholarships established by Ivy Tech Foundation. This will include outreach to students. Monitor scholarship software and annual updates as required.

  • Conduct all activities within the established guidelines of the Family Educational Rights and Privacy Act (FERPA).

  • Communicate financial aid policy and procedure changes effectively to the Fort Wayne and Kosciusko campuses.

  • Maintain and update financial aid data on the Banner platform.

  • Process forms for external agencies including forms for housing, FSA Income and Expense forms,Workforce Development and Vocational Rehabilitation.

  • Assist in workshops such as College Goal Sunday, high school Financial Aid Nights, orientations and other activities on campus designed for students and outside entities.

The above list of duties is not to be construed as an exhaustive list. Other duties associated with the position may be assigned.

Minimum Qualifications:

An associate degree or industry related certification along with three (3) to four (4) years' related work experience.  Direct experience in customer service or Higher Education in one of the following areas: registration, records, financial aid, or admissions.  Bachelors preferred.

Preferred Qualifications:

Degree preferably in a business discipline or public administration. Demonstrated leadership qualities preferred. Experience with financial aid information systems preferred. Supervisory experience preferred.

Other Requirements:

Official college transcripts required upon hire. All offers of employment are contingent upon an acceptable criminal background check.

Ivy Tech is committed to supporting the well-being, growth, and financial security of our full-time faculty and staff. Our comprehensive benefits package includes:

Health & Wellness

  • Multiple medical plan options paired with a Health Savings Account with a generous employer contribution

  • Dental plan with no-cost preventive services and coverage for orthodontia

  • Vision plan with low-cost exams and allowances for glasses or contact lenses

  • Employee Assistance Program offering no-cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources

  • Wellness program with opportunities to earn $250 in Wellness Rewards

  • Flexible Spending Accounts for healthcare (limited purpose) and dependent care

Retirement & Financial Security

  • 10% employer retirement contribution, fully vested after two years

  • Basic life insurance equal to annual salary paid by the College, with optional supplemental coverage

  • Short-term and long-term disability benefits

Educational Benefits

  • Fee remission for employees, spouses, and dependent children

  • Tuition assistance for undergraduate, graduate, and doctoral programs

  • Paid professional development opportunities

Work‑Life Balance

  • Generous paid time off, including vacation, sick leave, holidays, and winter recess

  • Flexible work arrangements where available

  • Paid childbirth recovery leave (8 weeks)

  • Paid parental leave (4 weeks)

Additional Perks

  • Eligibility for Public Service Loan Forgiveness

  • Additional discounts on gym memberships, transportation, and various retail services

Ivy Tech is proud to offer benefits that support your health, your family, and your future—because when our employees thrive, our students and communities thrive too. For more information on Ivy Tech Benefits, visit https://careers.ivytech.edu/benefits.

Note: Employees who re-hire with the College within 180 days of leaving a full-time position with the College may be eligible for additional benefits depending on their bridged seniority date.


Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.

Skills Required

  • Associate degree or industry-related certification
  • Three to four years related work experience
  • Direct experience in customer service or higher education (registration, records, financial aid, or admissions)
  • Official college transcripts required upon hire
  • Acceptable criminal background check required
  • Bachelor's degree
  • Degree in business discipline or public administration
  • Demonstrated leadership qualities
  • Experience with financial aid information systems
  • Supervisory experience
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The Company
6,500 Employees

What We Do

Ivy Tech Community College is a public community college system in Indiana that provides technical, vocational, and academic education across more than 70 programs.

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