Assistant Director of Compliance & Verification

Assistant Director of Compliance and Verification

Veteran Certification Office

Exempt, Regular, Full Time, Pay Grade 2.1

Job Location: Adelphi, Maryland

UMGC seeks an Assistant Director of Compliance and Verification in the Department of Stateside Military Operations (SMO).  Reporting to the Director of the Veterans Certification Office (VCO), the Assistant Director will divide responsibilities between the following areas. This position will fulfill duties required to maintain compliance with VA and SAA regulations that govern educational institutions, including activities to satisfy compliance inspections, annual catalog updates, and new site approvals. They will lead a team of Senior Certification Specialists who are tasked with amending enrollments of students receiving Department of Veterans Affairs (VA) educational benefits in accordance with requirements set forth in Public Law 116-315 directing institutions to follow a two-part certification process, and as a direct result they will conduct quality control activities supporting VCO certification personnel and processes. This is a hybrid position with occasional travel required.

SPECIFIC RESPONSIBILITIES INCLUDE:

• Obtain approval status and maintain compliance with VA regulations that govern educational institutions, including activities to satisfy compliance inspections, annual catalog updates, new site approvals, and reporting of student outcomes to the VA. 

• Serve as one of several School Certifying Officials and Enrollment Manager administrators managing the certification records of students eligible for VA benefits to ensure appropriate payment of those benefits and adherence to requirements set forth in Public Law 116-315 directing institutions to follow a two-part certification process  

• Review student-veteran records and monitor student certifications and enrollments in order to ensure compliance with UMGC policy, Maryland Higher Education Commission (MHEC) & other state approving agency (SAA) guidelines and VA regulations; when directed, serve as the VCO representative either in person or remotely for on-site SAA and VA compliance inspections at various UMGC locations.  

• Collaborate with the Director, VCO and the AD, for Veterans Certifications to design and develop VCO training content based on identified issues in meeting performance or quality metrics, as well as in addressing any issues identified during compliance inspections.  

• Other job-related duties as assigned. 

REQUIRED EDUCATION AND EXPERIENCE:

• Bachelor's Degree degree from an accredited institution of higher learning. 

• At least three (3) years of experience working at an institution of higher learning in advising veteran and military students or School Certifying Official role.

• Experience with People Soft, Salesforce and strong Microsoft office skills; excellent communication, presentation, and project management skills.

• Experience managing people and/or projects.  

• Experience working with VA's Enrollment Manager.

• At least one (1) year of supervisory experience.

All submissions should include a cover letter and resume.

The University of Maryland Global Campus (UMGC) is an equal opportunity employer and complies with all applicable federal and state laws regarding nondiscrimination. UMGC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, ancestry, political affiliation or veteran status in employment, educational programs and activities, and admissions.

Workplace Accommodations:

The University of Maryland Global Campus Global Campus (UMGC) is committed to creating and maintaining a welcoming and inclusive working environment for people of all abilities. UMGC is dedicated to the principle that no qualified individual with a disability shall, based on disability, be excluded from participation in or be denied the benefits of the services, programs, or activities of the University, or be subjected to discrimination. For information about UMGC’s Reasonable Workplace Accommodation Policy or to request an accommodation, applicants/candidates can contact Employee Accommodations via email at [email protected]. 

Benefits Package Highlights:

• Generous Time Off: Enjoy 22 days of paid vacation, 15 days of sick leave, 3 personal days, and 16 paid holidays (17 during general election years). For part-time employees, time off rates will be prorated based on the number of hours worked.

• Comprehensive Health Coverage: Access to health care, medical with vision, dental, and prescription plans for both individuals and families, effective from the 1st of the month following your hire date.

• Insurance Options: Term Life Insurance, Accidental Death and Dismemberment Insurance, and Long-Term Disability (LTD) Insurance. Part-time employees working less than 0.5 FTE are not eligible for LTD.

• Flexible Spending Accounts: Available for medical and dependent care expenses.

• Retirement Plans: Choose between the Optional Retirement Program (ORP) or the Maryland State Retirement and Pension System (MSRPS).

• Supplemental Retirement Plans: include 401(k), 403(b), 457(b), and various Roth options. The university does not provide matching funds.

• Tuition Remission: Immediate availability for Regular Exempt Staff. Spouses and dependent children are eligible for undergraduate tuition remission after two years of service. NOTE: For part-time employees (at least 50 percent of the time), tuition remission benefits are prorated.

Hiring Rate: