Assistant Director of Clinical Services

Ramsay provides high quality healthcare to millions of people each year through a network of hospitals, clinics and services in Australia, Europe and the United Kingdom. The Hospital is owned and operated by Ramsay Health Care.

St Andrew’s Ipswich Private Hospital is a fully accredited 200+ bed advanced surgical, medical and obstetric hospital situated 5 mins from the Ipswich CBD.

Boasting 11 operating theatres and a highly advanced robotic surgery program, St Andrew’s Ipswich Private Hospital is at the forefront of surgical innovation, offering da Vinci®, ROSA®, and VELYS™ robotic-assisted procedures across multiple specialties.

St Andrew's Ipswich Private Hospital is now hiring!

Take the next step in your leadership career as an Assistant Director of Clinical Services (ADCS) at St Andrew’s Ipswich Private Hospital. This is an opportunity to lead a high-performing clinical team within a fast-paced and rewarding environment, contributing to the delivery of safe, high-quality, and patient-centred care.

Reporting to and supporting the Director of Clinical Services (DCS), the ADCS provides operational and clinical leadership across the hospital. The role has accountability for clinical operations, workforce management, financial performance, and clinical governance, ensuring effective, efficient, and high-quality service delivery.

The ADCS plays a key leadership role supporting the hospital executive team, supporting achievement of organisational objectives while fostering a strong culture of safety, accountability, and patient experience.

Key Responsibilities

• Partner with the Director of Clinical Services to develop, implement, and monitor operational plans, driving KPI achievement across clinical departments.
• Planning and managing hospital and departmental budgets in consultation with executive team members
• Provide oversight of patient flow, and discharge planning, ensuring optimal bed utilisation and timely progression of care.
• Lead hospital-wide strategies to identify, escalate and actively manage long-stay patients, working collaboratively with clinical teams, VMOs, and discharge planning services to minimise delays and improve patient flow.
• Provide direct line management and leadership to Nurse Unit Managers (NUMs) and clinical leaders across multiple areas, supporting workforce planning aligned with patient acuity and service demand.
• Lead and coach clinical leaders to ensure effective roster management, performance development, and clear escalation pathways.
• Manage on-site patient feedback and complaints, promoting a strong patient-centred culture and supporting positive patient experiences.
• Contribute to and lead responses to clinical incidents, Root Cause Analysis reviews and risk management processes, ensuring timely investigation, escalation, and implementation of improvement strategies.
• Support clinical governance frameworks by preparing reports and insights for relevant committees (e.g. Medical Advisory Committee, Patient Safety and Quality Committees).
• Work collaboratively with multidisciplinary teams to drive service improvement initiatives, accreditation readiness, and continuous quality improvement.
• Drive initiatives to enhance patient safety and maintain high quality patient outcomes.
• Support the recruitment, engagement, and development of clinical staff and assist in maintaining a positive and high-performing workforce culture.

Skills and Experience  

You excel at fostering positive working relationships with key stakeholders, developing people and building high-performance teams. In addition, you will also demonstrate:

• Relevant registration with AHPRA as Registered Nurse.
• Experience in strategic planning, reporting, and policy development
• Proven experience in a senior clinical leadership or management role
• Strong leadership capability with the ability to inspire, engage, and develop teams
• Demonstrated ability to manage complex clinical operations in a dynamic environment
• Experience in clinical governance, quality improvement, and risk management
• Excellent communication and stakeholder engagement skills, including working with VMOs and senior leaders
• Strong problem-solving, prioritisation, time management and decision-making skills
• A track record of improving patient, staff, and consumer experience outcomes

What’s in it for You:

At Ramsay, we care for our people by offering benefits that truly support your career, wellbeing and lifestyle, including:

• Grow your career with recognition programs, employee referral bonuses, scholarships, free access to LinkedIn Learning and the Ramsay Leadership Academy
• Save more every day with Ramsay Rewards, giving you exclusive deals at 100+ retailers, restaurants, travel providers and more
• Enjoy peace of mind with lower hospital cover costs and higher extras limits on services like General and Major Dental, plus pharmacy and allied health discounts
• Find balance through flexible rostering options, flexible leave and access to free, confidential counselling and wellbeing support 24/7
• Increase your take-home pay through salary packaging and novated leasing, plus discounts on leisure travel, gyms and lifestyle services.

Why Join Ramsay:

At Ramsay Health Care, “people caring for people” is at the heart of everything we do. We are:

• Australia’s largest private hospital operator, with over 74 sites and 35,000 staff
• A values-led workplace where you’ll be supported personally and professionally
• A place with flexible, permanent and career-growth opportunities nationwide.

• Must provide or complete a National Police Check conducted within the previous 12 months.
• According to the role, Ramsay may require a Working-With-Children Check and proof of immunisation against infectious diseases.

Apply:

Ready to feel cared for while you care for others? Apply today and join us at St Andrew's Ipswich Private Hospital. All applications must be lodged online.

Applications close: 21st July 2026

Reference number: JR113530

Please Note:

Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com.au.

Applications made by recruitment agencies will not be considered.