Assistant Director, Casino Credit

Primary Job Duties: – Includes, but is not limited to:

• Provide strategic leadership and overall direction for Casino Credit operations, ensuring alignment with property financial objectives, risk tolerance and regulatory requirements.
• Lead oversight of Casino Credit performance, identifying trends, concentration risks, and delinquency exposure, while optimizing credit utilization.
• Establish clear performance expectations for the Casino Credit team and hold them accountable for results, development, compliance, and behavioral standards through defined KPIs, coaching and performance management.
• Lead organizational development within the Casino Credit department by evaluating talent, developing leaders, and ensuring consistent training and professional standards across the team.
• Act as a strategic business partner to the Casino, Marketing, Finance, Compliance, and other departments to support enterprise initiatives, resolve escalated credit matters and evaluate non-standard or high-risk credit decisions.
• Oversee further design, implementation, and continuous improvement of Casino Credit policies, procedures, and reporting to enhance efficiency, controls, and decision quality.
• Other duties as assigned.

Qualifications: – Includes, but is not limited to:

• At least five years of previous Casino Credit experience in a similar or related field.
• At least three years of previous leadership/management experience in a similar or related field.
• At least one year of Casino Credit experience with international clientele in a similar or related field.
• Working knowledge of Microsoft Applications (example Word, Excel).
• Working knowledge of all applicable rules, federal regulations and Gaming Control MICS and regulations related to customer credit and currency transaction reporting.
• Strong understanding of fraud prevention, risk management and credit scams.
• Ability to work varied shifts, including nights, weekends and holidays.
• Ability to effectively communicate in English.
• Polished appearance and demeanor.
• Excellent customer service skills.
• Ability to obtain and maintain full knowledge and understanding of company and department rules and regulations, policies and procedures.
• Ability to successfully mentor and lead a team.
• At least 21 years of age.

Preferred: 

• Bachelor’s degree in Finance, Accounting, Business or a related field.
• Strong project management and continuous improvement background.
• Previous experience working in a large, luxury resort setting

Minimum Education and Experience:

• Bachelor’s degree in finance, Accounting, Human Resources, or related field.
• 5+ years of progressive Casino Credit experience, with at least two in a leadership role.

Certificates, Licenses, Regulations:

• Proof of eligibility to work in the United States.
• Obtain and maintain position-specific licensing (Gaming card/license)

Physical Demands:

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work is typically performed in an office environment.
• Must be tolerant to varying conditions of noise level, temperature, illumination, and air quality.
• Prolonged sitting/standing.
• Bending and reaching.
• Eye/hand coordination.
• Ability to comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (MSDS) and other instructions.

At Resorts World Las Vegas, we believe that every member of our team is an ambassador and is essential to the success of our company. We expect all Team Members to take personal ownership in ensuring everything they do is in the best interest of the company and that all will adhere to our five core non-negotiable responsibilities.

• Everyone is an Ambassador–No matter where you work at Resorts World Las Vegas, it is your responsibility to treat this property like you would your own home. No one gets hurt, everyone feels secure, the environment is clean, and every guest gets what they need.

• Everyone works in Safety–If you have a safety concern, it is your responsibility to address it by correcting it or notifying the appropriate department or individual.

• Everyone works in Security–If you See Something, it is your responsibility to Say Something. You must notify the appropriate department or individual if you feel there is a security concern.

• Everyone works in EVS–If there is trash on the floor, it is your responsibility to pick it up. If it is a mess that needs more attention, it is your responsibility to notify the appropriate department or individual.

• Everyone works in Guest Experience–If a guest needs assistance, it is your responsibility to assist that guest and do so with a smile. If the guest needs more assistance than you can provide, it is your responsibility to notify the appropriate department or individual.