Assistant Director of Campaign Operations & Communications

ORGANIZATIONAL OVERVIEW 

United Way of Greater Atlanta (UWGA) is in the midst of transformational change, pursuing new strategies to grow revenue and expand impact across the region. UWGA’s mission is to bring together people and resources to drive sustainable and equitable improvements in the well-being of children, families, and individuals across Greater Atlanta. 

DEPARTMENT OVERVIEW 

The Multi-Year Campaign team plays a central role in UWGA’s fundraising strategy, leading donor engagement, campaign execution, and philanthropic partnerships. The team works collaboratively across Development, Marketing, Finance, and Executive Leadership to align strategy, messaging, and operations in support of a multi-year aspirational giving campaign. 

JOB SUMMARY 

The Assistant Director of Campaign Operations & Project Management is responsible for the day-to-day execution and operational management of the multi-year campaign. 

This role ensures the integrity of campaign data, manages project coordination and administrative workflows, and supports the delivery of campaign activities across all workstreams. The Assistant Director translates campaign strategy into execution by maintaining systems, tracking progress, and ensuring alignment across teams. 

CORE RESPONSIBILITIES 

Campaign Data, CRM & Reporting 

• Own CRM data management, including tracking opportunities, activities, and donor records 

• Manage reporting workflows and generate recurring reports from CRM 

• Compile campaign data for dashboards and leadership reporting 

• Ensure all campaign data is accurate, complete, and audit-ready 

• Track pledge schedules and donor statements 

• Monitor gift processing timelines and coordinate with Accounts Receivable 

• Maintain supporting documentation tied to gifts and pledges 

• Lead reconciliation and audit processes across campaign systems 

Project Management & Coordination 

• Support execution of campaign timelines and workplans 

• Track deliverables and ensure deadlines are met across teams 

• Coordinate workflows across Development, Finance, Marketing, and Executive Office 

• Maintain alignment between CRM, project management tools, and campaign deliverables 

Meetings, Scheduling & Administrative Coordination 

• Schedule and coordinate meetings across internal and external stakeholders (including but not limited to Campaign Cabinet Meetings, cross-departmental meetings, etc.) 

• Manage calendars, invitations, and logistics 

• Prepare and distribute agendas and pre-read materials 

• Capture detailed meeting notes and summaries 

• Track and follow up on action items 

• Ensure continuity between meetings and deliverables 

• Manage recurring meeting cadences and communication workflows 

Donor Engagement & Proposal Support 

• Coordinate proposal development processes 

• Compile and organize supporting materials for proposals 

• Maintain donor tracking and engagement documentation 

• Support coordination of follow-ups and engagement touchpoints 

Events & Campaign Execution 

• Coordinate event logistics, including scheduling, invitations, materials, and vendors 

• Support speaker preparation and materials 

• Manage event communications processes in collaboration with Marketing 

• Execute day-of event logistics 

• Manage post-event follow-up and tracking 

Documentation, Systems & File Management 

• Maintain Teams folders and campaign file structures 

• Ensure proper documentation storage, organization, and accessibility 

• Manage version control for campaign materials 

• Attach and maintain documentation across systems (CRM, files, etc.) 

• Create and maintain tracking systems for campaign work 

SOPs & Workflow Management 

• Maintain and update standard operating procedures 

• Ensure adherence to established workflows 

• Support implementation of improved systems and processes