Assistant Customer Lifecycle Manager

Reposted Yesterday
Be an Early Applicant
Bangkok, Phra Nakhon, Bangkok, THA
In-Office
Senior level
Information Technology • Consulting
The Role
The Assistant Customer Lifecycle Manager will manage loyalty programs, collaborate cross-functionally, analyze data, monitor project performance, and implement marketing initiatives.
Summary Generated by Built In

About LINE MAN Wongnai
We are Thailand’s Leading On-Demand Delivery and Lifestyle e-Commerce platform services. We build technology to help Thai people live better, to empower all local businesses by creating an end-to-end food ecosystem through our channel LINE MAN and Wongnai. Connected consumers, riders, and local businesses and improved the daily life of all parties with restaurants nationwide. And because we are local, we provide the deepest variety and services that are tailor-made for Thai people.


What You’ll Do:

  • Managing end-to-end loyalty program and segmentation projects, from planning to execution.
  • Developing and implementing marketing initiatives to build the new S-curve for our loyalty program.
  • Translating strategy into a clear roadmap for cross-functional teams.
  • Collaborating with product managers to influence product improvement and facilitate feature rollouts.
  • Working together with the campaign marketing, partnership, and business development teams to leverage the user loyalty initiatives.
  • Working closely with data science to ensure maximum customer lifetime value (CLV) and optimal incremental GMV from the utilized budget.
  • Monitoring project performance and translating key insights into actionable recommendations.

What You’ll Need:

  • Bachelor’s degree in Marketing, Business Administration, Economics, Engineering or related field.
  • 5+ years of experience in related role
  • Confident in processing and analyzing complex data sets using Excel or Google Sheet (essential)
  • Strong analytical skills and isn’t afraid of deep-dive analysis
  • A start-up mindset, willing to work hard and do whatever it takes to get things done, sometimes under pressure but usually in a dynamic environment!
  • Willing to learn about new concepts and methodologies
  • Working knowledge of SQL (preferred but not required)
  • CRM experience (preferable but not required)

Skills Required

  • Bachelor's degree in Marketing, Business Administration, Economics, Engineering or related field
  • 5+ years of experience in related role
  • Confident in processing and analyzing complex data sets using Excel or Google Sheet
  • Strong analytical skills and isn't afraid of deep-dive analysis
  • Willing to learn about new concepts and methodologies
  • Working knowledge of SQL
  • CRM experience
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
Klongtoey, Bangkok
2,020 Employees
Year Founded: 1175

What We Do

LINE MAN Wongnai aim to help Thai people live better, to empower all local businesses with our e-Commerce platform for services.Our platform will connect consumers, riders and local businesses and improve the daily life of all parties. And because we are local, we provide the deepest variety and services that are tailor-made for Thai people. We know it’s not easy, and that’s exactly why we want to do it. For press inquiries: [email protected]

Similar Jobs

Mastercard Logo Mastercard

Director, Product Merchant Lead Thailand

Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
Hybrid
Bangkok, Phra Nakhon, Bangkok, THA
38800 Employees

Capco Logo Capco

Managing Principal - Delivery

Fintech • Professional Services • Consulting • Energy • Financial Services • Cybersecurity • Generative AI
Remote or Hybrid
Bangkok, Phra Nakhon, Bangkok, THA
6000 Employees

Taboola Logo Taboola

Sales Manager

AdTech • Big Data • Digital Media • Marketing Tech
Hybrid
Bangkok, Phra Nakhon, Bangkok, THA
1900 Employees

Mondelēz International Logo Mondelēz International

Brand Manager

Big Data • Food • Hardware • Machine Learning • Retail • Automation • Manufacturing
Hybrid
Bangkok, Phra Nakhon, Bangkok, THA
90000 Employees

Similar Companies Hiring

Amplify Platform Thumbnail
Fintech • Financial Services • Consulting • Cloud • Business Intelligence • Big Data Analytics
Scottsdale, AZ
62 Employees
Standard Template Labs Thumbnail
Artificial Intelligence • Information Technology • Software
New York, NY
25 Employees
Golden Pet Brands Thumbnail
Digital Media • eCommerce • Information Technology • Marketing Tech • Pet • Retail • Social Media
El Segundo, California
178 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account