Under the general supervision of the Relocation Director assists with Metro Referral license processing including applications, renewals and terminations for all states where Metro Referrals is licensed as well as referral support in the relocation department.
Job Duties and Responsibilities
- Responsible for Metro Referral mail distribution and support.
- Assists with all licensing processes including terminations, inactivity, expiration, new, transfers and renewals.
- Assists agents with procedures pertaining to licensing and referrals.
- Assists with ensuring compliance with real estate licensing laws, continuing education and deadlines in 7 states and the District of Columbia.
- Coordinates with accounting on referral and renewal procedures.
- Offers administrative support for Metro Referral mailings, newsletters, annual membership invoices and renewal notices for the 7 states and DC.
- Support media needs, such as HUB page, Metro Referral website, Facebook, LinkedIn and processing credit card payments in Paypal.
- Assists with referral management from assignment through disbursement of referral payment to agent.
- Supports Relocation team with task follow up on referrals.
- Supports partner program data entry into portals.
- Answers phone and directs to appropriate coordinator for assistance.
- Position based at Fairfax, VA headquarters, in-office 5 days/week.
Performance Expectations
- Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management.
- Perform responsibilities as directed achieving desired results within expected time frames and with a high degree of quality and professionalism.
- Establish and maintain positive and productive work relationships with all staff, customers and business partners.
- Demonstrate the behavioral and technical competencies necessary to effectively complete job responsibilities. Take personal initiative for technical and professional development.
- Follow the company HR Policy, the Code of Business Conduct and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all
Qualifications
Education:
• High School Diploma or equivalent required.
Experience:
• 2-4 years administration experience required.
• Real estate experience and/or license preferred.
Knowledge and Skills:
• Must be organized, detail oriented, able to set priorities, multitask, work independently and take responsibility for results
• Must have advanced computer skills in Windows (Outlook, Publisher, Word, Excel) and the Internet
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Skills Required
- High School Diploma or equivalent
- 2-4 years administration experience
- Real estate experience and/or license
- Organized, detail oriented, able to set priorities, multitask and work independently
- Advanced computer skills in Windows (Outlook, Publisher, Word, Excel) and Internet
- Ability to process credit card payments in PayPal and support social media/website needs
- In-office, Fairfax VA headquarters, 5 days/week
HomeServices of America Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about HomeServices of America and has not been reviewed or approved by HomeServices of America.
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Healthcare Strength — Benefits packages commonly include medical, dental, and vision coverage, with corporate roles frequently advertising comprehensive options. Availability is described across multiple operating companies and postings.
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Retirement Support — A 401(k) program is repeatedly highlighted, often with an employer match noted in role descriptions. This indicates stable retirement offerings for many employee positions.
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Fair & Transparent Compensation — Pay is considered competitive for many corporate and some sales roles, with postings describing solid ranges and strong earning potential in certain functions. Commission-driven roles can reach high total compensation when production is strong.
HomeServices of America Insights
What We Do
HomeServices of America, Inc., based in Minneapolis, Minn., developed a strategy that integrates all the pieces of the real estate transaction puzzle including mortgage, title, escrow, insurance and relocation into a suite of home services that work together. Today, while our companies each operate autonomously, they share the unifying priority of delivering an exceptional experience to customers throughout the home buying transaction process. As the parent organization, we support our companies with technological innovation, operational excellence together with operational, legal and financial expertise to stay relevant throughout the home buying and home selling process. Through its affiliate companies, HomeServices of America is the second-largest homeownership service provider in the United States. Owned by Berkshire Hathaway Energy, an affiliate of Berkshire Hathaway Inc., HomeServices’ operating companies offer integrated real estate services, including brokerage services, mortgage originations, title and closing services, property and casualty insurance, home warranties and other homeownership services. HomeServices Relocation, LLC is the full-service relocation arm of HomeServices of America which provides every aspect of domestic and international relocation to corporations around the world.
