Assistant Controller

Join Our Team at Duncan Solutions, LLC

Duncan Solutions, LLC, is a full-service transportation management company that focuses on connecting people, technology, and data to make cities more livable and efficient. As a leading provider of parking and tolling management solutions, we support municipal and commercial clients with citation processing, debt collection, DMV registered owner identification, back-office transaction processing, image review, customer service center and customer experience (CX) operations, integrated on-street parking management, and more.

WORK LOCATION

This is a remote position with eligibility in the following states: AZ, CA, CO, CT, DE, FL, GA, IL, IN, IA, KS, LA, MD, MA, MI, MO, MN, NJ, NY, NC, OH, PA, SC, TN, TX, VA, WA, WI, WV, VT, D.C. Candidates must reside in one of the following locations for consideration.

Please note: Duncan Solutions, LLC, does not provide visa sponsorship now or in the future. Candidates must be legally authorized to work in the United States without current or future sponsorship requirements. 

PAY TRANSPARANCY

This role will offer $130,000 – $145,000 annually depending on experience, skills, and location.

Employees may also be eligible for performance-based incentives and additional benefits as part of our total rewards package.

POSITION SUMMARY 

The Assistant Controller / Order to Cash Manager is responsible for overseeing the end-to-end order-to-cash process, ensuring accuracy, efficiency, and compliance across customer invoicing, cash application, and collections activities.  This role provides leadership to a team of operations and accounting professionals, supports continuous improvement initiatives, and partners cross-functionally to optimize financial processes and controls.  The position also offers exposure to private equity-backed financial rigor, ERP implementation, and client cash account management.

What You’ll Do

• Lead the day-to-day operations of the order-to-cash function, including billing, cash applications, account reconciliations, and collections.
• Oversee the accuracy and integrity of client cash accounts and related financial transactions.
• Manage, mentor, and develop a team of operations professionals, fostering accountability, efficiency, and collaboration.
• Develop and implement process improvements to enhance accuracy, timeliness, and scalability of the order-to-cash cycle.
• Ensure adherence to GAAP, internal controls, and company financial policies.
• Partner with Accounting, FP&A, and Operations teams to streamline workflows, resolve issues, and align on financial reporting objectives.
• Prepare and analyze financial and operational reports to monitor performance, identify trends, and recommend corrective actions.
• Support audit requests, system enhancements, and special projects related to order-to-cash and revenue cycle management.
• Maintain a high level of professionalism and demonstrate a hands-on, “roll-up-your-sleeves” approach to problem-solving and execution.
• Perform other duties as assigned.

What You’ll Need to Succeed

• Must be highly organized, efficient, and have strong attention to detail and financial accuracy. 
• Demonstrated ability to track down information and data at a very granular level of detail. 
• Strong verbal and written communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong experience with using automation to reduce low value-added work.

Supervisory Responsibilities

• Directly supervises a team of accounting and/or order-to-cash professionals.
• Responsible for hiring, training, performance management, and professional development of assigned staff.
• Ensures team members understand and adhere to company policies, procedures, and quality standards.

Education/Experience

• High school diploma or GED required.
• Minimum of 5–7 years of progressive experience in accounting, finance, or order-to-cash operations.

• Proven experience in optimizing order to cash processes and improving efficiency.

Preferred

• Bachelor’s degree in finance, accounting or a related field, preferred but not required.
• CPA preferred.
• Advanced proficiency in Microsoft Excel; experience with NetSuite or similar ERP strongly preferred. 
• Strong analytical and problem-solving abilities.
• Excellent communication skills, both written and verbal. 
• Able to multi-task and prioritize work under competing demands. 

Physical Demands and Working Conditions

• Primarily a sedentary position requiring prolonged periods of sitting or standing at a workstation. Frequent use of a computer and keyboard; repetitive wrist/hand movements and fine motor skills for typing and mouse use.

WHAT WE OFFER

Duncan Solutions, LLC, offers a professional environment, stability, upward mobility, and a wide breadth of benefits. We offer our full-time regular employees who meet eligibility criteria the following which include:

Medical, Dental, & Vision Insurance

• Medical, Dental, & Vision Insurance
• Healthcare & Dependent Flexible Spending Accounts (FSA)
• Health Savings Account (HSA) with Employer Contribution
• Company Paid Life and AD&D Insurance
• Company Paid Short- & Long-Term Disability
• Employee Assistance Program (EAP)
• 401(k) with Employer Match (Traditional/Roth/Safe Harbor)

Paid Time Off

• 10 Company Holidays
• PTO Accrual
• Sick Time Accrual
• Parental Leave
• Jury Duty
• Military Leave
• Bereavement

Other Voluntary Benefits

• Life and AD&D Insurance for Employees/Spouse/Child(ren)
• Critical Illness
• Accident Insurance
• Identity Theft Insurance
• Pre-paid Legal Insurance
• Dependent Care Flexible Spending Account (DCFSA)

Duncan Solutions, LLC is proud to be an Equal Opportunity Employer. We actively encourage applications from everybody. All qualified job applicants will receive consideration without regard to race, color, religion, creed, national origin, aboriginality, genetic information, ancestry, marital status, sex, sexual orientation, gender identity or expression, physical or mental disability, pregnancy, veteran status, age, political affiliation or any other non-merit characteristic.

Please visit our website to learn more about us https://www.duncansolutions.com/

To view all of our current job opportunities, please visit
 https://businessprocessingsolutions.bamboohr.com/careers