Assistant Community Manager

Posted Yesterday
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Kansas City, MO, USA
In-Office
Entry level
Real Estate
The Role
Assists with multifamily community operations, including leasing, tours, move-ins, occupancy, rent collections, accounts receivable and payable, resident issue resolution, renewals, scheduling, compliance, property inspections, budgeting, and owner reporting. Represents the company in community activities and supports the Community Manager in maintaining strong financial and operational performance.
Summary Generated by Built In

Curious about a career with NorthPoint?

NorthPoint is a real estate developer that has grown through combining an entrepreneurial spirit and empowerment of its team members. We are looking to add an Assistant Community Manager to join our team! NorthPoint provides an inclusive environment that cultivates collaboration and mentorship. Our core values set the foundation of our culture and guide us in every business decision.

“We truly believe, and I’m convinced, we have some pretty incredible assets. But those assets have all come from our people.” - Nathaniel Hagedorn | CEO.

How We Put You First:

At NorthPoint Development we ask a lot of our employees, which is why we give so much in return. In addition to your competitive salary, we offer market-leading benefits and perks:

  • A selection of comprehensive medical, dental, and vision plans
  • 401k with 100% match up to 6%, immediately vested upon enrollment
  • Scholarships and paid professional development
  • Robust Reimbursement Programs: Childcare, School Lunch, Tuition, Gym Membership, Cellphone
  • $2000 annual HRA and HSA contribution
  • Team Lunch Allowance
  • Parental Paid Leave
  • Living Generously program with 100% charitable contribution match

What You’ll Do

  • Assisting in the leasing, touring, move in processes and occupancy of the community
  • Oversees the daily rent collections and accounts receivable
  • Resolves resident issues to ensure resident satisfaction
  • Assists in monitoring community income to exceed budgetary goals
  • Ensures the community and staff follows Fair Housing regulations nationally/locally and other laws governing Multi-Family operations
  • Assist Community Manager with customer billing, invoicing, and overall performance of the community
  • Review and process accounts payable (invoicing) for processing
  • Responsible for weekly and monthly owner reporting
  • Oversee leasing, touring, move in processes along with maintaining occupancy at the community
  • Walk buildings, vacant units and property regularly or as required
  • Create and oversee staff schedule
  • Create and oversee renewal process
  • Participate in local chamber, AAKC or other activities representing NorthPoint in events, committees, and volunteering
  • Contribute time to various charitable activities in order to “Live Generously”
  • Any other additional task required

Are you passionate about pushing the limits? Are you looking for the freedom to forge your future? If so, we want to talk to you!

Who You are

  • High School diploma, GED or related experience and/or training
  • Must have a valid Driver’s License
  • Background in excellent customer service
  • Entrata/Yardi experience is a plus, but not required
  • NAA/Blue Moon lease agreement knowledge is a plus, but not required
  • Demonstrates mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions, and calculate percentages to complete daily job duties
  • Proficient in Microsoft Office, Internet Explorer, Windows operating systems and Google applications
  • Excellent leadership and teambuilding skills
  • Proficient communication skills both verbal and written
  • Ability to multi-task and strong organizational skills are required
  • Excellent attitude, teamwork skills and self-motivated
  • Energetic, resourceful, and hands-on individual with a strong service orientation
  • Able to approach problems both logically and creatively
  • Confident and knowledgeable when interacting with all team members & outside parties
  • Able to work collaboratively as a team and independently
  • Ability to multi-task and strong organizational skills are required
  • Sensitive to confidential information and matters
  • Ability to work in a team environment and help teammates as necessary
  • Must be able to carry/ transport items weighing up to 25 pounds
  • Continuous walking and standing
  • Must be able to remain in a stationary position for long periods of time
  • Must be able to move, bend, squat, stoop, twist, climb stairs, and turn to perform day to day
  • responsibilities

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Skills Required

  • High school diploma, GED, or related experience and/or training
  • Valid driver's license
  • Excellent customer service background
  • Entrata or Yardi experience
  • NAA or Blue Moon lease agreement knowledge
  • Mathematical skills for calculations and percentages
  • Proficiency in Microsoft Office, Internet Explorer, Windows operating systems, and Google applications
  • Excellent leadership and team-building skills
  • Strong verbal and written communication skills
  • Multitasking and strong organizational skills
  • Positive attitude, teamwork, and self-motivation
  • Energetic, resourceful, hands-on approach with strong service orientation
  • Ability to approach problems logically and creatively
  • Confidence when interacting with team members and outside parties
  • Ability to work collaboratively and independently
  • Ability to handle confidential information sensitively
  • Ability to carry or transport items weighing up to 25 pounds
  • Ability to continuously walk and stand
  • Ability to remain stationary for extended periods
  • Ability to move, bend, squat, stoop, twist, and climb stairs
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The Company
HQ: Kansas City, MO
343 Employees
Year Founded: 2012

What We Do

NorthPoint Development is a privately held real estate development firm specializing in the development of Class A Real Estate facilities. NorthPoint was designed with a vision of creating unparalleled value and service through all of our interactions. To do this, we offer everyone, both big and small, an unrivaled suite of in-house development services. Through our in-house suite of services, we are able to provide end-to-end expertise, leading to expedited solutions for our partners.

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