Assistant Community Manager

Posted 6 Days Ago
Be an Early Applicant
Charlotte, NC, USA
In-Office
24-25
Junior
Real Estate
The Role
Assists with daily multifamily property operations, resident relations, rent collections, leasing, renewals, retention programs, lease documentation, reporting, and compliance. Provides customer service, supports the Community Manager, and assumes leadership responsibilities during absences. Requires property management or leasing experience, familiarity with Yardi, strong organizational and communication skills, and a valid driver’s license with an insured vehicle.
Summary Generated by Built In

Description

Are you a people-person who’s organized, detail-oriented, and thrives in a fast-paced environment? Join our team at Creekside Canopy in Charlotte, NC as an Assistant Community Manager and help us create a community residents are proud to call home!

What You’ll Do:

  • Assist the Community Manager with daily property operations.
  • Build strong resident relationships and provide outstanding customer service.
  • Lead collections efforts, including rent payments, delinquency follow-up, and payment plans.
  • Support leasing efforts, renewals, and resident retention programs.
  • Process lease paperwork, reporting, and compliance tasks.
  • Step in to lead when the Community Manager is out.
  • Work alongside a supportive, fun-loving team

Why You’ll Love It Here:

  • We value strong resident relationships and give you the tools to succeed in customer service and collections.
  • We believe in promoting from within, offering a clear path to Community Manager and beyond.
  • We believe in teamwork—your ideas and input will help shape how we serve our residents.

Grow your career in multifamily housing while making a difference every day!

Benefits Offered:

  • Medical Insurance (77% of employee/dependent premium paid by Lion)
  • Dental Insurance (99% of employee premium paid by Lion)
  • Vision Insurance (99% of employee premium paid by Lion)
  • Voluntary Plans including Life/AD&D, Accident, Critical Illness, Hospital Indemnity, and Pet Insurance
  • 401(k) Retirement Savings Plan (6% Company Match)
  • Paid Time Off Policies:
    • Vacation
    • Sick Leave
    • Bereavement Leave
    • Holidays (New Years Day, MLK Day, Presidents Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving Day, Day After Thanksgiving, Christmas Eve, Christmas Day)
  • Paid Parental Leave
  • Paid Volunteer Time Off
  • Employee Assistance Program
  • Rewards Program

Requirements

What We’re Looking For:

  • 1–2 years of property management or leasing experience preferred.
  • Strong background in resident relations and collections management.
  • Excellent communication, organization, and problem-solving skills.
  • Familiarity with property management software (Yardi).
  • A positive, team-oriented mindset.
  • Valid Driver's License and insured operable vehicle (Mileage Reimbursement offered)

Skills Required

  • 1-2 years of property management or leasing experience
  • Strong background in resident relations and collections management
  • Excellent communication, organization, and problem-solving skills
  • Familiarity with Yardi property management software
  • Positive, team-oriented mindset
  • Valid driver's license and insured operable vehicle
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The Company
HQ: Dallas, TX
125 Employees
Year Founded: 2007

What We Do

Founded in 2007 by Mory Barak and Jeff Weller, Lion Real Estate Group is a real estate investment management firm. The company specializes in value-add multifamily real estate investments, focusing on acquiring B/C multifamily assets across the Sun Belt and Southeast markets of the United States.

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