About the Community: Gateway Club is a 319-unit community located in Boynton Beach, FL. Residents at this community get to enjoy exclusive access to amenities, including a resort-style pool, 24-hour fitness center, grilling & picnic area, and a clubhouse.
About the Role: Northland is seeking an Assistant Community Manager to support the Community Manager with day-to-day operations at the community. The Assistant Manager monitors and enforces compliance with all company policies and procedures, assists with the supervision of leasing and maintenance staff in the absence of the manager, and oversees rent collection and delinquency. In collaboration with the Community Manager, the Assistant Manager will also be responsible for profitability, cost control, and maintaining the operating budget.
Northland's management team always maintains the highest level of professionalism and customer service when working with our residents, vendors, and guests. As part of our promise to deliver a top-tier experience to our residents, the Assistant Community Manager will be expected to proactively manage any concerns escalated to management as we strive to provide the best living experience at our communities.
Qualifications & Requirements: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that they can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.
- At least two years of experience in a sales or customer-facing role is required. Hospitality or property management experience is strongly preferred.
- The ability to multitask and manage time effectively while adhering to certain deadlines.
- Strong communication skills and the ability to work collaboratively with staff, residents, and vendors.
- Working weekend shifts may be required for this role and will be discussed in the interview process.
- Travel may be required to assist other properties as needed, or to attend training classes.
- May be required to operate a golf cart to travel around the property.
Physical Requirements:
- Must be able to stand, walk, and/or sit for extended periods of time, climb, bend, and squat.
- Must be able to occasionally push, pull, lift, and carry weights up to 50 pounds.
- Must be able to work inside and outside in all weather conditions.
Benefits Highlights:
- Competitive Bonus Structure
- 401(k) + Company Match
- Medical, Dental, & Vision Insurance
- Generous PTO (including birthdays & well-being time)
- Employee Apartment Discounts
- Employee Assistance Program
- Educational & Vocational Assistance
Northland is a proud Equal Opportunity Employer and a Drug Free Workplace.
Skills Required
- At least two years of experience in a sales or customer-facing role
- Hospitality or property management experience
- Ability to multitask and manage time effectively while meeting deadlines
- Strong communication skills and ability to work collaboratively with staff, residents, and vendors
- Willingness to work weekend shifts as required
- Travel to assist other properties or attend training as needed
- May be required to operate a golf cart to travel around the property
- Ability to stand, walk, sit for extended periods; climb, bend, squat; occasionally lift/carry up to 50 pounds; work inside and outside in all weather
- Ability to perform essential functions with or without reasonable accommodation
What We Do
Northland Communications is the leading provider of high-speed fiber broadband internet and business communications in Central New York. Serving areas including Syracuse, Utica, Oneida, and Rome, the company offers reliable phone and internet services with a focus on digital transformation. They are dedicated to supporting local businesses with tailored communication solutions and a high-uptime fiber network.
