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The Role
Supports daily operations of a multifamily apartment community, including leasing, apartment tours, lease preparation, renewals, rent collection, delinquency management, resident relations, recordkeeping, reporting, vendor coordination, and resident events. Partners with the Community Manager and maintenance team, ensures service requests are addressed, maintains compliance with Fair Housing laws, and delivers strong customer service.
Summary Generated by Built In
Assistant Community Manager
The Winsted at Valley Ranch Apartments
10501 North MacArthur Blvd
Irving, TX 75063
10501 North MacArthur Blvd
Irving, TX 75063
Compensation: $21–$24 per hour, plus monthly performance bonuses
Gaines Investment Trust is seeking an experienced Assistant Community Manager to join our team at The Winsted at Valley Ranch Apartments in Irving.
This role is ideal for a motivated property management professional who enjoys working with residents, supporting property operations, and contributing to the overall success of the community.
Complete Your Video Interview
Interested in joining Gaines Investment Trust? Tell us more than your résumé can.
Copy and paste the link below into your browser to complete a brief one-way video interview:
https://app.sparkhire.com/job_assessments/7e56c06d-ffc5-47fd-bef8-7d0a45a4b9a0/links/a48c5430-dcd2-4681-8c89-8c16d1f8d174
Your video interview gives our hiring team an opportunity to learn more about your experience beyond the résumé.
What You Will Do
- Support daily property operations, leasing, renewals, and move-ins
- Provide exceptional service and build strong resident relationships
- Assist with rent collection, delinquency management, and resident accounts
- Maintain accurate leases, resident files, reports, and property records
- Coordinate with maintenance and vendors to support community operations
- Support occupancy, resident retention, and overall property performance
- Ensure compliance with Fair Housing laws and company policies
What You Will Bring
- 2+ years of Assistant Community Manager or multifamily property management experience preferred
- Experience with leasing, renewals, rent collection, and delinquency management
- Strong customer service, communication, and organizational skills
- Ability to manage multiple priorities and resolve resident concerns professionally
- Microsoft Office proficiency; Yardi Voyager and CRM experience preferred
- Dependable, professional, and team-oriented
- Valid driver's license and reliable transportation
Benefits
Benefits include: Medical, Dental, and Vision Insurance, 401(k) with company match, PTO, paid holidays, life insurance, and additional voluntary benefits.
Why Gaines Investment Trust?
Gaines Investment Trust is a family-owned real estate investment and management company founded in 1966, with more than 8,000 apartment homes across multiple states.
Unlike third-party management companies, we own and operate our communities for the long term. We continue to grow our portfolio while maintaining long-term ownership of our properties, giving our employees the stability to build lasting careers with us.
We invest in our properties, our people, and their development, with opportunities to learn, grow, and promote from within whenever possible.
If you're ready to take the next step in your property management career, we'd like to hear from you.
Skills Required
- 2+ years of Assistant Community Manager or multifamily property management experience
- Strong knowledge of multifamily leasing and property management operations
- Exceptional customer service and relationship-building skills
- Excellent verbal and written communication skills
- Strong organizational skills and attention to detail
- Experience with rent collection, delinquency management, renewals, and lease administration
- Ability to prioritize multiple responsibilities in a fast-paced environment
- Strong problem-solving and conflict-resolution skills
- Proficiency with Microsoft Office
- Yardi Voyager and CRM experience
- Ability to work independently and collaborate effectively with the onsite team
- Professionalism, dependability, and commitment to resident experience
- Valid driver's license and reliable transportation
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The Company
What We Do
Gaines Investment Trust (G.I.T.) is a 100% family-owned real estate investment and management company headquartered in San Diego, California. Established in 1966, it owns and operates more than 8,000 apartment units across six states and serves over 13,000 residents. The company focuses on long-term ownership and management of apartment communities, land, and strategic industrial and commercial investments for its residents and communities.
