Be an Early Applicant
The Role
Supports daily multifamily property operations, leasing, resident relations, renewals, rent collection, delinquency management, recordkeeping, reporting, vendor coordination, and resident events. The role also assists with financial accuracy, maintenance coordination, Fair Housing compliance, marketing initiatives, and administrative tasks while delivering strong customer service.
Summary Generated by Built In
Assistant Community Manager – Turnberry Isle Apartments
Turnberry Isle Apartments (187 units)
15190 Prestonwood Blvd
Dallas, TX 75248
15190 Prestonwood Blvd
Dallas, TX 75248
Compensation: $19–$23 per hour, plus monthly performance bonuses
Gaines Investment Trust is seeking an experienced Assistant Community Manager to join our team at Turnberry Isle Apartments in Dallas.
This role is ideal for a motivated, organized, and customer-focused property management professional who enjoys building relationships, supporting property operations, and working alongside a strong onsite team. As the Assistant Community Manager, you'll partner closely with the Community Manager to support daily operations, leasing and resident retention, financial responsibilities, and the overall success of the community.
Selected candidates will be invited to complete a short, one-way video interview as the next step in our hiring process. This gives you an opportunity to introduce yourself and share more about your experience beyond your résumé.
What You Will Do
- Support the daily operations of the community alongside the Community Manager
- Deliver exceptional customer service to current and prospective residents
- Build strong resident relationships and resolve concerns professionally and promptly
- Assist with leasing activities, apartment tours, lease preparation, and move-in coordination
- Process lease renewals and support resident retention initiatives
- Collect and post rent payments and assist with delinquency management and legal notices in accordance with company policies
- Maintain accurate resident files, lease documentation, and property records
- Assist with property reporting and financial accuracy
- Utilize Microsoft Office, Yardi Voyager, and CRM software to manage daily operations
- Coordinate with the maintenance team to ensure service requests are addressed promptly
- Assist with vendor coordination, invoice processing, and administrative responsibilities
- Support marketing initiatives, resident events, and community engagement
- Maintain a professional, organized, and welcoming leasing office
- Ensure compliance with Fair Housing laws and company policies
- Perform additional duties as needed to support the success of the community
What You Will Bring
The ideal candidate will have 2+ years of Assistant Community Manager or multifamily property management experience, along with:
- Strong knowledge of multifamily leasing and property management operations
- Exceptional customer service and relationship-building skills
- Excellent verbal and written communication skills
- Strong organizational skills and attention to detail
- Experience with rent collection, delinquency management, renewals, and lease administration
- Ability to prioritize multiple responsibilities in a fast-paced environment
- Strong problem-solving and conflict-resolution skills
- Proficiency with Microsoft Office; Yardi Voyager and CRM experience preferred
- Ability to work independently while collaborating effectively with the onsite team
- Professionalism, dependability, and a commitment to providing an outstanding resident experience
- Valid driver's license and reliable transportation
Benefits & Perks
- Medical, Dental & Vision Insurance
- 401(k) with Company Match
- Paid Time Off, Paid Holidays & Floating Holiday
- Company-Paid Life Insurance
- Employee Assistance Program (EAP)
- Employee Apartment Discount
- Ongoing Training & Career Development
Why Gaines Investment Trust?
Gaines Investment Trust is a family-owned real estate investment and management company founded in 1966, with more than 8,000 apartment homes across multiple states.
Because we own and operate our communities for the long term, we invest in both our properties and our people. We offer the stability of long-term ownership, opportunities to learn and grow, and a commitment to promoting from within whenever possible.
If you're looking to build a long-term career in property management with a company that values strong teams, exceptional service, and pride of ownership, we'd like to hear from you.
Skills Required
- 2+ years of Assistant Community Manager or multifamily property management experience
- Knowledge of multifamily leasing and property management operations
- Strong customer service and relationship-building skills
- Excellent verbal and written communication skills
- Strong organizational skills and attention to detail
- Experience with rent collection, delinquency management, renewals, and lease administration
- Ability to prioritize multiple responsibilities in a fast-paced environment
- Strong problem-solving and conflict-resolution skills
- Microsoft Office proficiency
- Yardi Voyager and CRM experience
- Ability to work independently and collaborate with the onsite team
- Professionalism, dependability, and commitment to resident service
- Valid driver's license and reliable transportation
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
Gaines Investment Trust (G.I.T.) is a 100% family-owned real estate investment and management company headquartered in San Diego, California. Established in 1966, it owns and operates more than 8,000 apartment units across six states and serves over 13,000 residents. The company focuses on long-term ownership and management of apartment communities, land, and strategic industrial and commercial investments for its residents and communities.
.jpeg)
