The Role
Assists with daily community and recreation facility operations, resident communications, access and badge administration, orientations, reservations, office support, policy enforcement, and amenity upkeep. Helps plan and promote community events, coordinate volunteers and sponsors, manage activity calendars, purchase supplies, and track event expenses while supporting the Community Association Manager and Board of Directors.
Summary Generated by Built In
Job Summary & Responsibilities
Goodwin and CO is looking for an Assistant Community Manager in Liberty Hill
Our HOA managers deliver property management, financial, and project management services to homeowners and their Board of Directors.
- ADMINISTRATIVE RESPONSIBILITIES to include but not limited to:
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Assist in the daily operations of the amenities and recreation facilities.
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Meet and greet homeowners/residents that walk into the office.
Answer incoming office phone calls as needed. Return emails and voicemails same business day, or next
business day at the latest.
Assist in administering facility card access and badge ID systems.
Assist in conducting New Resident Orientations.
Understand Community Association policies and rules. Support Community Association Manager in
enforcement and administration.
Assist with maintenance of office equipment and supplies and overall appearance of the amenities and
recreation facilities.
Provide content and regular updates to residents and members of the board.
Administer reservation schedule and process for Resident’s Community Center & other community
amenities.
Perform other routine office or community operations functions or procedures as required.
ACTIVITIES RESPONSIBILITIES to include but not limited to:
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Work with all committees, and the Community Association Manager, to plan and administer special events,
programs and activities within the allotted program budget.
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Create and implement a promotional plan and volunteer support for all events and programs (i.e. flyers,
website, email blast, newsletter)
Solicit community sponsors and partners for events and the community as a whole.
Maintain a calendar of activities, on paper and online.
Shop and purchase all event "props,” refreshments and decorations, as needed. Maintain a record of all expenses.
EDUCATION/KNOWLEDGE/SKILLS/ABILITIES:
1. Positive attitude and excellent customer service and organizational skills.
- Experience managing single-family home communities or condominium associations
- Ability to deliver a 5-star customer service to the Board and the residents
- Ability to advise and direct the Board to make the necessary decisions
- Excellent written and verbal communication skills
Skills Required
- Positive attitude
- Excellent customer service skills
- Strong organizational skills
- Experience managing single-family home communities or condominium associations
- Ability to deliver five-star customer service to the Board and residents
- Ability to advise and direct the Board in making necessary decisions
- Excellent written and verbal communication skills
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The Company
What We Do
With more than 200 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 10,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.
