Assistant Commissioner of Communications

Posted 3 Days Ago
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New York, NY, USA
In-Office
Mid level
Agency
The Role
Lead strategic, media, and customer-facing communications for DSNY. Manage press relations, brief leadership, oversee a specialized communications staff, and execute social/digital, in-person, and traditional outreach. Drive special projects aligned with agency priorities and support large-scale public engagement for departmental initiatives.
Summary Generated by Built In
Job Description

The New York City Department of Sanitation (DSNY) keeps New York City healthy, safe, and clean by collecting, recycling, and disposing of waste, cleaning City streets and vacant lots, and clearing snow and ice. DSNY is the nation's largest municipal sanitation agency, with nearly 10,000 employees, 59 district garages, and a fleet of more than 5,000 trucks, cars, and other types of equipment. The Department clears litter, snow, and ice from approximately 6,500 miles of City streets and removes debris from vacant lots as well as abandoned vehicles from City streets.
As a major part of the New Era for NYC, DSNY is engaged in a complete overhaul of its operations, touching nearly every part of the Department’s work and the lives of every New Yorker. This ongoing Trash Revolution requires substantial public engagement to ensure success, and the Department is seeking an Assistant Commissioner of Communications to help guide and execute this effort. Reporting to the Deputy Commissioner for Public Affairs & Customer Experience, and with significant interaction with other senior agency leadership, the Assistant Commissioner of Communications will ensure that all New Yorkers are partners in this important work.
The responsibilities will include but are not limited to:
- Strategic Communications: DSNY has a highly visible public profile that the Assistant Commissioner of Communications will be responsible for managing. This includes long-term strategic communications planning and direct execution of day-to-day customer-facing communications. The ideal candidate has experience developing thoughtful communications plans for large organizations and putting those plans into action through a combination of social/digital, in-person engagement, and traditional media.
- Media Relations: This position will provide key support and oversight to the existing press team, managing the Department’s substantial amount of incoming press requests as well as developing and delivering proactive press.
- Briefing & Documentation: As part of the two items listed above, the Assistant Commissioner must be prepared to brief and prep agency leadership for media or other public events.
- Staff Management: This is a managerial role, with oversight of an experienced and specialized staff.
- Special Projects: Manage special projects around agency priorities.
ASSISTANT COMMISSIONER (DSNY) - 05041

Qualifications

1. A Master’s Degree from an accredited college in Public Administration, Personnel Administration, Business Administration, Human Services, Political Science or a related field, plus three years of satisfactory experience of a nature to qualify for the duties and responsibilities of the position, at least 18 months of which must have been in an administrative, managerial, or executive capacity or supervising personnel performing activities related to the duties of the position; or
2. A bachelor’s degree from an accredited college and five years of satisfactory experience of a nature to qualify for the duties and responsibilities of the position, at least 18 months of which must have been in an administrative, managerial, or executive capacity or supervising personnel performing activities related to the duties of the position; or
3. A four-year high school diploma or its educational equivalent and nine years of satisfactory, full-time progressively responsible experience as described in "1" above, 18 months of which must have been in an administrative, managerial, executive, or supervisory capacity.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Skills Required

  • Master's degree in Public Administration, Personnel Administration, Business Administration, Human Services, Political Science, or related field plus three years relevant experience, including at least 18 months in an administrative/managerial/supervisory capacity.
  • Bachelor's degree and five years of relevant experience, including at least 18 months in an administrative/managerial/supervisory capacity.
  • High school diploma or equivalent and nine years of progressively responsible experience, including at least 18 months in an administrative/managerial/supervisory capacity.
  • Experience developing and executing strategic communications plans for large organizations across social/digital, in-person engagement, and traditional media.
  • Media relations experience managing incoming press requests and producing proactive press outreach.
  • Experience briefing and preparing senior agency leadership for media and public events.
  • Experience managing and supervising specialized communications staff.
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