Assistant Chief of Staff

Job Description Summary:

Job Description:

The Assistant Chief of Staff (ACoS) serves as a strategic partner and operational extension to the Chief of Staff and executive leadership. This role is responsible for driving cross-functional initiatives, advancing organizational priorities, and ensuring alignment between strategy and execution. The ACoS plays a critical role in synthesizing information, facilitating decision-making, and translating executive direction into actionable plans.

This position is ideal for a highly organized, analytical, and relationship-oriented professional with strong judgment, discretion, and the ability to manage complexity in a fast-paced, mission-driven environment.

ROLE & RESPONSIBILITIES

Cross-Functional Coordination

• Develop and maintain a cross-functional roadmap for key initiatives to ensure visibility and alignment of priorities
• Act as a liaison across departments to ensure alignment, accountability, and progress on shared initiatives.
• Facilitate communication between clinical, operational, and administrative leaders to support integrated decision-making.
• Identify risks, dependencies, and opportunities across initiatives and proactively escalate as appropriate.

Operational, Financial & Performance Optimization

• Monitor performance metrics, dashboards, and reports tied to strategic priorities and fiscal responsibility.
• Optimize workflows and operational cadence to drive alignment
• Lead or support special projects as assigned, including rapid-cycle problem solving.

Stakeholder & Change Management

• Support change management efforts, including stakeholder engagement, communication planning, and readiness assessments.
• Build strong relationships with internal and external stakeholders to advance organizational goals.

Strategic Planning & Execution

• Lead enterprise-wide strategic initiatives from concept through implementation, including planning, tracking milestones, and resolving barriers.
• Translate executive priorities into clear workplans, timelines, and deliverables.
• Prepare briefing materials, presentations, and analyses to support executive decision-making.

Executive & Leadership Support

• Serve as a trusted advisor to the Chief of Staff, providing insights, analysis, and recommendations.
• Coordinate executive meetings, leadership forums, and cross-departmental workgroups; develop agendas, capture decisions, and track follow-up actions.
• Draft executive communications, summaries, and talking points as needed.

QUALIFICATIONS

• Bachelor’s degree in healthcare administration, public health, business, policy, or a related field. Master’s degree (MPP, MPH, MHA, MBA, or equivalent) is preferred.
• 4–7 years of progressive experience in healthcare administration, operations, strategy, consulting, or a similar role.
• Demonstrated experience managing complex, cross-functional initiatives.
• Strong analytical, writing, and presentation skills.
• High level of professionalism, discretion, and emotional intelligence.

PHYSICAL REQUIREMENTS/WORK ENVIRONMENT

• This position requires a minimum of three in-office days per week in Middletown, CT
• Hybrid arrangements may be accommodated based on organizational needs.

CORE COMPETENCIES

• Strategic thinking with strong execution focus
• Cross-functional collaboration and facilitation
• Effective written and verbal communication
• Problem-solving and decision-making
• Change management and stakeholder engagement

Confidentiality of Information

Confidentiality of business information is a requirement.  Confidentiality must be maintained according to CHC policies

Organization Information:

The Moses/Weitzman Health System is a global leader addressing challenges faced by organizations caring for the poor and diverse populations, and is home to programs focusing on education, research, and process improvement support for safety net providers. The system delivers primary care to more than 150,000 patients in Connecticut, and extends access to specialty care for more than 2.5 million individuals across the U.S. It is a national accrediting body for organizations training advanced practice providers, and offers accredited education and training for Medical Assistants in multiple states. As an incubator for new ideas in areas including social justice, the environment, and social determinants of health, the MWHS is addressing challenges faced by providers caring for underserved communities, creating innovative and impactful initiatives led by nationally and internationally recognized experts. As it forges pathways into the future of primary care, the MWHS honors Lillian Reba Moses (1924-2012), a granddaughter of slaves, and Gerard (Gerry) Weitzman (1938-1999), whose ancestors escaped pogroms in Eastern Europe. Their vision and commitment to justice and equity in healthcare is the foundation upon which the Moses/Weitzman Health System was built.

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