Assistant Case Manager

Become a part of our caring community and help us put health first
 The patient case manager assistant is a non-clinical position with customer service experience responsible for assisting the case manager in maintaining the quality of patient care in accordance with the agencies objectives and policies are adhered to.

DUTIES AND RESPONSIBILITIES:

The duties and responsibilities include, but may not be limited to:

• Provides supervision of nurses and home health aides to ensure the quality of services and maintenance of standards.
• Reviews and investigates the clinical content, diagnosis, medical history, medications and other procedures of the record of patients under their supervision.
• Directs staff toward the appropriate use of community resources.
• Appraises performance at probation and annually with the Director of Nursing. Provides the teaching and counseling necessary to enhance the delivery of services and professional development of nursing professional and health aide staff.
• Identifies and evaluates nursing needs of the patient and appropriateness of home care during supervisory visits.
• Assists with the orientation of new professional staff to agency policies and procedures.
• Sees patients in the home setting as needed.
• Participates in audits, interdisciplinary team conferences and represents agency in the community as requested.
• Reviews nurse’s schedule for recertifications, discharges and home health aide supervisory visits.
• Reviews weekly schedule done by nurse for changes or updates.
• Ensures HIPPA guidelines and procedures are maintained.

Use your skills to make an impact
 

Regulatory Requirements:

• High School Diploma or Equivalent

Language Skills:

• Able to communicate effectively in English, both verbally and in writing.
• Additional languages preferred

Professional Requirements:

• Knowledge Medicare and Medicaid guidelines
• Excellent communication skills and ability to establish good rapport with other staff members.  
• Working knowledge of home health care and the principles and techniques of professional nursing and required documentation thereof.
• Skillful in organization of work and in principles of time management; and knowledge of management process.  
• Ability to contribute to the quality of care being rendered through constructive communication with nursing managers and nursing staff.
• Bilingual English and Spanish or Creole preferred.

Physical Requirements:

The physical requirements of this position include lifting, prolonged sitting.  The mental/sensory requirements include recall, reasoning, problem-solving, hearing, speaking clearly, writing legibly, keyboarding, reading and logical thinking. The environment's pace can vary from steady to a sometimes-fast pace requiring handling of multiple priorities, frequent, sometimes intense customer interactions.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

 

$38,000 - $45,800 per year

 

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us
 About OneHome: OneHome coordinates a full range of post-acute care ranging from home health, infusion therapy and durable medical equipment services at patients’ homes. OneHome’s patient focused model creates one integrated point of accountability that coordinates with physicians, hospitals and health plans serving more than one million health plan members nationwide. OneHome was acquired by Humana in 2021 to advance value-based care. Our culture is inclusive, diverse, and above all, caring. It is important to us that our employees are engaged, supported and fairly treated. We offer a comprehensive benefits package to ensure the health and financial well-being of you and your family.

About Humana: Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers, and our company. Through our Humana insurance services, and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

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Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.